Hilton Cabana Miami Beach Resort

everything

load music playing in back ground during breakfast

Everyone was friendly

Nothing

I really enjoyed the overall location and the great atmosphere. The people were also super nice and welcoming.

I was very disappointed with the mattress and pillows during our stay. I paid to stay at the Hilton for three nights, but I was unable to sleep well because our mattress had a large indentation on one side. It felt as though the mattress had not been rotated or replaced in a long time. The pillows were also very uncomfortable. When lying down, they did not provide adequate support for my head and simply sank down, offering very little support. I did complain about the mattress after our second night, but unfortunately, the issue was not addressed. There is no point in having a beautifully renovated and well-decorated room if the mattresses are worn out and have large indentations. As Hilton Honors members, we expected a level of quality consistent with Hilton's standards, but unfortunately, this stay did not meet those expectations. I hope Hilton will take this feedback seriously and address the condition of the mattresses and pillows to prevent other guests from having the same experience.

The beach

Dated room Holes in the beach lounges Having to pay extra for umbrella on the beach