Coconut Bay Resort

Parfait super appartement avec tout les équipements nécessaires. C'est très pratique d'avoir un lave linge a disposition. Parking gratuit

Rien

The beach was close, sufficient parking place.

Early check in Spacious room Close to the beach

Room located next to trash room

Location was great. Room was large. Bed very comfy. TV in bedroom would not turn on. Billie who works in timeshares was really a nice guy! (thanks for the quarters)

The General Manager and Head Housekeeper!!! RUDE BEYOND COMPARE!! **I travel ALOT. I have NEVER given a bad review. EVER!! The GM gave me a late checkout for 11am which I appreciated greatly. Apparently my clock in the room was an hour behind as was the stove clock. My phone had been stolen at the beach (my fault I left it while swimming) oh well. Anyway, Housekeeper kept coming to the door VERY pushy "You have got to get out, you are past check out, it was 10:30. *we were finishing our load in laundry drying. POWER-WASHING HAD NOT EVEN BEGAN AT 11:30 in other area walkway AWAY. I have photos! but then we had to go find more quarters as clothes were wet and we were flying back home.) She came multiple times in 30 mins. I was RUSHING LIKE MAD. I had already cleaned the room, organized, picked up and always like to leave it clean for housekeeping (as that is MY signature) of a good guest. Anyway, not two minutes after head housekeeper came for the third time in a 15 min time period, the GM IMMEDIATELY comes and VERY ARROGANTLY, EXTREMELY AGGRESSIVE, PROCEEDS TO TELL ME "YOU NEED TO GET OUT!!" YOU ARE TAKING ADVANTAGE (IT WAS 11:15 AM) I told her, "WAIT, its only 10:15am WHY are you being so rude to me?" She points to her phone and says 'NO, it's 11:15!!" I was shocked, that is when I discovered the clocks in the room were an hour behind. I APOLOGIZED so profusely, I FELT very embarrassed. She CONTINUES BASICALLY BERATING ME WITH FAST-FLOWING, NON-STOP "YOU NEED TO LEAVE" I invited her in the room to see how I had spent the last hour cleaning it up, doing the dishes, making in nice for housekeeping etc.. she did not care! "OK< now "I ALSO AM A SUPERVISOR, I SUPERVISE 150 NURSES IN MY PROFESSION. I AM USED TO LEADING PEOPLE. I REMAINED CALM,YET KIND.' Her personality WAS ABUSIVE!, NOT SELF-AWARE.