Ithaca Marriott Downtown on the Commons

The staff was excellent, and the bed was very comfortable. The room was okay. The Valet service was good for those willing to pay for it.

the air conditioner was very noisy, and despite my request for it to be fixed, the issue remained unresolved.

The bed was extremely comfortable and clean! The lighting was lovely and not overpowering. The bathroom was spotless and that is huge for me (I usually re-clean with Clorox wipes). overall great stay.

Zero real issues. The parking situation was slightly confusing and we ended up paying $12.00 to park and I think it could have been free if I would have understood the process.

Very Good Stay, With Some Room for Improvement We were very happy with our stay overall. The room was large and spacious, although the beds felt a little cramped. One bed was placed directly against the mirrored wall, making it impossible to get in or out from that side, which was very uncomfortable. Breakfast was very good with a nice variety, and the self service laundry was a huge plus. The main area for improvement is attention to detail. Some basic bathroom and coffee supplies were missing, and requests sometimes took quite a while. At times, the hotel felt a little understaffed for this category. Overall, though, we had a very comfortable and enjoyable stay. With a little more attention to the details, this could be an excellent hotel.

Location was great and there were many restaurants nearby.

The room wasn’t as clean as it could have been and the parking situation in the connected garage wasn’t clear. The parking could have been validated at the hotel but no one mentioned that to us even though they asked if we had parked in that garage.