Feather Factory Hotel

Great location, helpful staff, lobby shop was helpful for last minute needs

Breakfast was reasonable for the price.

This place is awesome!! It’s affordable, clean, and the staff is great! There really is 24 hour front desk and this hotel has a little “shop” in the lobby where you can purchase drinks, snacks, and essentials and the prices aren’t bad at all. I think the view is very pretty, and they have a breakfast buffet on the top floor with a view. The breakfast concierge is so sweet, he’s a great guy. You can’t access the elevator without your key card which is pretty cool because it ensures safety for the guests. We landed early before check in, so the hotel employee was very generous to hold our luggage for us. I will definitely be staying here again!

This isn’t even about what I didn’t like about the hotel, more so what i believe others will find a problem with, the location of the hotel is by the train tracks so you will hear the subway throughout the night and day. But it’s not bad enough to where it’s hard to sleep. Only other thing is the closest subway station is a 10 minute walk from the hotel, but again, not a problem for certain or most people. It was only an issue for me because my legs got sore after a whole day of walking lol. But other than that, no complaints at all!

The hotel room is a good size, but we experienced some issues with the overall condition of the property. The bathroom had a few problems, including a torn shower curtain and a shower that didn’t work properly. We also had an issue with insects in the room. The staff were excellent and very helpful, but I believe the hotel’s infrastructure and maintenance could use some improvement.

The issues we experienced included finding insects in the bathroom, a torn shower curtain, and a malfunctioning air conditioner. When we increased the temperature because it was cold, the air conditioner produced an unpleasant smell.