Trident Bandra Kurla

Dinner was amazing. Loved it.

The service and the staff were really kind and they were very helpful.

The breakfast was average. It could be better..

Everything

Nothing

We had booked well in advance , reached at 3:30 PM . Our details were already with hotel as we stay quite often , still the staff at reception was very very slow and made us wait for more than 20 mins min . Secondly had two rooms in which second was for our daughter in single occupancy . So it should have been on same floor atleast if not adjoining . But ours was on 2nd floor and my daughter’s room was on 6th floor . You must know — she couldn’t come to our room —- we had few things in each others bags or need medicine or just want to visit other family members room —- which we couldn’t . And then staff said if u want adjoining or same floor it will take another 20 mins mins . We already had come from Pune by road with 4 hrs tiring journey . Had to rush to one function . And even around 4 pm you can’t give rooms . Checkin process being done very slowly — may be an intern .. no manager around .