Joya Park Hotel

Отлична комуникация и отзивчивост. При условие че изрично е упоменато че при една резервация може да се ползва едно парко място и то не е гарантирано в летният сезон хората ми позволиха да паркираме два автомобила с колесари и лодки. Това се случи само с едно съобщение през Букинг.... като категорично отказаха допълнително заплащане. Перфектно съотношение цена качество!!!

Всичко беше на ниво, чиста стая, закуската беше добра , персоналът учтив , басейнът и водата бяха чисти. Хареса ни на цялото семейство. Бихме отседнали отново.

Чудесен хотел

Всичко ми хареса

Room was very clean and exactly as on the images. Price was good. Location not far away from the beach.

Unfortunately, my experience at this hotel was quite disappointing. The staff did not come across as particularly friendly or professional. Some of the waitresses often seemed grumpy, and communication was difficult because English was not spoken very well. Another issue was the air conditioning, which only seemed to provide cold air. During our stay in Golden Sands, nighttime temperatures dropped below 15°C, so the room became quite uncomfortable with no proper heating option. The hotel also appears to be located close to a club or another venue playing loud music. On two nights, the music was extremely loud and continued late, making it almost impossible for me to sleep. Because of these issues, I eventually asked to shorten my stay and requested a refund for the remaining two nights so I could move to another hotel. I do, however, want to give the hotel credit for how they handled this. They agreed to refund the remaining two nights without hesitation, which I genuinely appreciated and respected. Their willingness to accommodate my request was definitely a positive point despite the other problems I experienced.