SU Hotel

Balcony, lake view, proximity to restaurants

Grande chambre, magnifique vue sur le lac ! Merci

They have parking in front of hotel. Lift is small in one part of hotel, and in other it was big. Best part of this facility is the café. Personnel is great. They switched us rooms, because first one that we got, there is no space to open suitcase on floor. We got bigger room for same price.

Rooms are small. On second day of our stay hot water was not hot, it was challenging to take a bath. If you want new towels, they have to be on floor for them to be changed. Breakfast was biggest downfall, they don't serve pork here. Other staff from breakfast biffe was plain.

The location for sure The nice, helpful kind receptionist doing the daytime, she was good and professional. The clearing lady that took care of my laundry. The room was perfectly clean and the bed and pillows where great. The room has a good finish and material.

1) The flight came in at 0730 to the Orchid airport. But unfortunate you cant you check in before 1400 hour. 2) The have loud music playing Friday and Saturday from 2130- 0100 and even though that my room was in an other part of the hotel. Its keep you up and awake. After a long travel, a with 6 hours with no room, that was not what l needed. 3) SMOKING, the day after the music, you come dowm to the restaurant, where people have been smoking all evening. Its was stinky. And that's the main issue with staying at the SU hotel. The really one place to stay for breackfast, lunch and dinners, is also the smoking area. 4) My room seems to smelt like someone had been smoking there or close by. 5) One afternoon, l came home after a long walk, my keycard did not work, the male receptionist, was nowhere to find, l waited and even tried to call the hotel. He had let the phone stay in the reception. I then had to go asking for him in the restaurant, and he was found outside in the front of the hotel, smoking. 6) The window door to the balcony was difficult to keep 100 closed. 7) l had a chicken burger brought up to my room. Unfortunate the chicken was poorly prepared and l did not eat it.