Antico Pastificio

Everything

Great location and apartment. We were able to store our e bikes under cover and securely overnight

Very good location and facilities

I stayed for two nights at the start of October and had a mixed experience. When I checked into my room, it was quite cold. I tried to turn on the heating via the air conditioning, but it didn’t work. I bundled up for the night but woke at 4 a.m., absolutely freezing. Unfortunately, when I telephoned the number I had for the venue, the response I received was shockingly rude. The lady on the phone told me that her own house was 18°C and implied that I should just put up with it. I am aware that the guideline in Tuscany is not to turn on the heat until November. Eventually, she reluctantly agreed to speak with another member of staff to see what could be done. Thankfully, the other lady — whose name, if I remember correctly, is Sandi — was absolutely lovely and kindly brought a heater to my room. It’s just a pity that not everyone at the property shares Sandi’s level of professionalism and courtesy.

The cold was my only complaint. I would like to visit again in the Summer as the pool area looks lovely and the location is great.