Hotel Palma

Managed to check in early. Superb room with sea view was very quiet. Good choice at breakfast. Staff very helpful

The Jocquise could have been warmer. One of the heat beds was not working

Cleanliness was top- notch. Great location with lots of good restaurants within the vicinity. Hotel has great facilities too like the beach, wellness area, balcony for a relaxing drink.

Receptionist when we arrived was not very friendly/helpful - lacking a bit of customer service! Breakfast was also quite chaotic.

We had booked a standard room which was very small and didn't really suit our needs. On request we moved to a superior room with a sea view (sea picture for view from the window) and it made all the difference. The superior room was spacious and comfortable enough for us to spend some time in the room. The standard room was really only big enough for sleeping.

Most of the staff were really helpful and responsive. One was a little abrupt and a little economical with the truth (we discovered there was a local bus having been told there was not). This did not detract from the fabulous time we had in Tivat.

Closeness to the beach

Personnel of the hotel usually rude and act like all amenities are favored to customers by the hotel. They don’t know a thing about hospitality and we actually pay for those amenities they don’t donate it to us out of charity. A/C horrible in the rooms. My room wasn’t lower than 23’ C degree’s in midst of August although as soon as I arrived I requested the technician to clean the filter. I have asthma. Again the hotel administration acts like only what they decide to provide hotel guests can benefit. It’s like a dictatorship in this hotel. It was super cold in the public areas of so that’s not fair they only got want customers to suffer I reckon. Also I think they it’s the first time they’ve heard “solo traveler” in the hospitality sector. The minute I arrived the receptionist was appalled and disappointed that I was traveling alone to the point she was rude actually screamed and emphasized to my face “You are ALONEEEEE” I think they need travel more around and learn about Tourism.