Discovery Loft

Good location. Great value for money. Clean, fresh bedding on a lovely comfortable bed, slept really well which is rare for me! Decent shower, fresh towels. Tea and coffee, kettle, hairdryer, iron and ironing board. Nice little seating area to do hair n make up with small move able mirror plus full sized mirror. Decent size tv plus free WiFi.. what's not to like!

Could do with a few coat hangers, blinds and windows needed a proper clean, nothing major..other then that great place to stay.

Great location for the pubs, restaurants & shops. Clean & well equipped. Shower was good, bed was comfy. Very secure with 2 doors needing PIN codes.

Just parking but it’s Whitby

Location

Nothing

Great location, property has everything you need for a short break in Whitby.

Utterly useless management. We needed to add pets and a car parking pass but the link they sent didn’t work. So we rang them for help. It was answered by either extremely poor Ai, or a human who is even less helpful than extremely poor Ai. After sorting this using the link from a previous stay, we arrived at the property to find the digital code for the door lock didn’t work. Ringing them got the same hopeless Ai / lady, who simply kept repeating how to use the digital lock. Eventually they sent a text with a different code that actually worked. This echoed our previous stay when another guest couldn’t get into the property and had been kept waiting over an hour for help. Their IT system needs updating / fixing and their staff need retraining /replacing. We’ve stayed here twice as the location is perfect but after the stress trying to add to the booking and actually get into the property, we won’t be staying again!