Parque Balneário Hotel Santos by Castelo Itaipava

The partial view of the ocean was very awesome! My wife and I loved the view and the lobby of the hotel and hotel staff were very helpful and pleasant. We loved it's proximity to the beach and how safe we felt there. The breakfast was also quite amazing.

Didn't love the bathroom. It is showing signs of needing to be upgraded. It wasn't unclean, but just dated and showing wear and tear. It worked out fine, but wasn't as clean feeling as we would have liked, but in the end it worked out fine.

Very good location

A bit old style

location, breakfast personal pool bathroom

fitness room

The infrastructure and location of the hotel were very good. The rooms were very spacious and the amenities were excellent. The staff was friendly…

I went with a big family group and in total we occupied 6 rooms at the hotel. 5 of the 6 rooms had fitted sheets on the beds but no top sheets. The service to get those sorted for us was slow and inefficient. Dinner at the hotel restaurant was inedible. The consensus among our family was that the chef must’ve been off that evening because the dishes were very poorly presented and completely unappetizing. We left few of our dishes untouched. The staff was kind enough to not charge for one of the dishes that had not been eaten, but they said “the staff in the back tried it and it tasted exactly as it should — perhaps it lacked a bit of salt”. The truth is the seafood from the seafood pasta dish tasted completely off and had an odd cinnamon odour. I wouldn’t recommend the restaurant to anyone. We should’ve taken the hint when we walked in that there was absolutely no one else eating at the restaurant. Breakfast was served in the same spot and since it was paid for we gave it a second shot. The experience at breakfast was much better, but my sister-in-law did unfortunately grab one of those mini packaged butters, and it was totally mouldy. Aside from these things, the hotel infrastructure and amenities were great and for this reason alone I would go back (knowing what to avoid and look out for).