Biyem Hotel

Ongelooflijk aardige mensen die dit hotel runnen. Geen moeite was teveel, heel hulpvaardig en vriendelijk. We hebben erbij heerlijk gegeten. Zelfs glutenvrij eten was geen enkel probleem!

Niets.

Everyone was SO kind and accommodating and went out of their way to make sure our needs were met and that we were comfortable. Breakfast was AMAZING!!!

Location is very nice, very spacious with lot of green and facilities (restaurant, cafe, gym, sauna, bakery). Staff is very friendly and helpful. They even offered to change our room number of choice from a double into a twin room. The food served in the restaurant is very well prepared. Breakfast is served fast (to be ordered night before), and they even prepared us a very early take-away breakfast on the last day when we had to leave very early. Gym can be used free of charge for hotel guests.

Serving times in the restaurant are quite long (1 - 1.5 hour not an exception). Restaurant staff did not always understand our needs. Nevertheless, they were very friendly and helpful. One night we stayed in a room downstairs, next to us a wedding was prepared for the whole night, which was quite noisy. But let's call it 'bad luck'.

It's yet one of my preferred place for stays in Kampala. Enough spacious rooms with all the basic and necessary facilities for a pleasant and comfortable stay. Restaurant menu tasty for my taste and at affordable prices, and a sufficiently complete breakfast offering me just the kind of food I like, and in abundant quantity. Highlight the excellent attention and service from a very friendly and helpful staff. Quiet place that should mean also quiet nights and good sleeping time, as placed in a nice large green area and a natural environment, expecting one time more was perfect for a relaxing and resting in Kampala

The property also organizes other events in its grounds and gardens, and in this case, it was a worship service from 6 pm to 6 am supposedly. The previous evening, they had been testing (rehearsal) all the equipment—similar in staging to what might be set up in a stadium for a Rolling Stones concert—and the noise level from the equipment, band, and speakers was so high and unbearable that the walls and windows of the rooms shook. Unable to sleep or even rest, by 1:30 up to 2 am, five of us guests were wide awake, complaining to the property management and begging the technicians to conduct the tests during daylight hours the following morning. Since it was just a rehearsal, I abandoned my plan to stay at the property for the next few days, understanding that such celebrations are incompatible with hosting guests and their right to a good night's rest (which is the subject of a hotel). I left the accommodation, and if possible I would have done so the night before, but they said the noise would stop between 10 and 11 pm. I advise future guests to check if there are any events planned before confirming their reservation. The oasis of tranquility can turn into sleeping in a nightclub.