Genuinely exceptional villa facilities and location

Initiating finding the location and access with bags a bit tricky but fine

Location

The property was gorgeous, rooms all equally sized with an en-suite, great for a big group. We loved the outdoor area.

No instructions on how to use the outdoor features (lighting / waterfall)

Having a swimming pool in Dubrovnik during July, especially with a shaded area to eat and relax was wonderful.

We had flooding in the kitchen from the first morning we awoke. What started as an annoying trickle became a permanent lake and despite a visit from the maintenance staff and bringing us a small mop and bucket (which did not fit the mop), the office were unable to prevent the 10 of us having to cook and wash up in a permanent dirty lake. Additional problems included a washing machine that can only wash at 60 degrees, never having hot enough water to wash up with in the kitchen and a broken air conditioner in one of the bedrooms (the solution, a temporary air conditioner took up the only other space in the room and had to vent either into the house or let in mosquitos if vented out the window). This is an old house with old, poky bathrooms and not very welcoming furniture. The best part of staying here was the pool and outdoor area, however we all hated the kitchen situation and were very happy to leave. This was the most expensive accomodation on our trip and we were extremely disappointed.