PINN-N4E2Ⅰ

L’appartement est neuf , il y a tout ce qu’il faut pour passer un agréable séjour , il ne manque rien , nous n’avons pas de contact physique avec le personnel mais ils sont très réactifs dans les messages Proche de la gare et du centre ville Il y a un grand frigo avec congélateur , deux bouteilles d’eau nous y attendais

S’il y avait un point négatif les couloirs extérieurs ne sont pas très accueillant

Facilities and value for money.

Distance from the main attraction.

The property is very nice cozy clean

Nothing. They just need to add mirror

location. It is walking distance from Sapporo station and rather quiet environment.

Check-in. It was one of the worst check-in process in my experience. The lobby had two kiosks for check-in. When I tried to check-in, two groups already occupied both kiosks and they are extremely slow to input information at kiosk. They kept working on check-in for long time. They took more than ten seconds to input every single characters and they were required to input too much information. I felt like I need to wait forever until they complete the check-in. The UX of the check-in kiosk is actually not super terrible for me but it requires a guest to input too many information and UI is not intuitive. It is a huge problem for old people input all required fields. Definitely the hotel needs to improve the check-in process or create a by-pass process for savvy guests. I would not want to wait that long time anymore.