karaksa hotel premier Tokyo Ginza

Tout était parfait de la propreté à l’accueil en passant par les services.

Convenient

The breakfast Although they alternate it but it’s the same I stayed there for 6 days and it’s the same things 😂

Location and helpful staff

Snacks in lounge needs more variety if you stay longer.

When we opted to move hotel rather than stay at the Karaksa, the hotel receptionist was very helpful and pleasant to deal with.

We booked the Karaksa on the basis of the many positive reviews. We were specifically interested in the lounge access for premier room guests. When we arrived at the hotel we realised that the ‘lounge’ was a small room off the small reception area with no seating, where premier guests could help themselves to the complimentary wine, pastries etc. The photos on the website which we took to be of the lounge, were in fact wide angle photos of the small reception area, there was limited seating in this area with guests checking in and out of the hotel/ luggage around etc, it was not the comfortable lounge we were expecting. The room was fine but there was no wardrobe, instead there was a hanging bar which was flat against the wall that would only take a couple of garments. We couldn’t understand why breakfast has been commended by so many; we stayed when the following morning was a European breakfast, (this alternates with the Japanese option). The breakfast consisted of two bowls of onion soup; one small serving of an omelette with ham and two tiny croissants. The egg dish was too small to be shared and we couldn’t understand why onion soup was served at 9 am. There is no restaurant or bar, hence breakfast being served to the room and as mentioned no lounge-this did not feel like a four star hotel.