Beautiful facilities and idyllic setting for this first-class resort. Attentive staff and modern amenities characterize this lovely venue.

This is a beautiful resort with an amazing lake view away from the hussle and bussle of the city. We had a lakeside cottage and we loved it, spacious, neat room with a good veiw,smart TV, a balcony and a good bathroom and shower. The reception is a little walk away but the friendly staff are always on hand to help via the room phone. Any time we dailed them they were quick to help bring us extra pillows, room service or send a shuttle cart to pick us up or take us back to our room, although the walk is nice and only takes 5 minutes. The breakfast buffet was really good and the restaraunt has a great view, we really enjoyed having breakfast here. The boat cruise on the lake is really nice. Close to datanla waterfall and some other sights in the hills. They offer a lunchtime snack option at the restaurant for 250k pp, with some snack options, cocktails and drinks you can order as much as you like, this was really convenient for us one of the days. Overall we were happy with our stay :)

This wasnt a major issue for us as we had jusy spent time in Saigon and Hanoi so we were happy with the location but be aware it is a 20 minute drive from the city centre so i suggest having a driver on call like we did as you cant get grabs out there and the hotel charges highway robbery on the city transfer, over double what we were paying. The spa wasnt clean, my partner was offered a free sauna but they wouldnt let her use a towel or the shower to rinse off after and she had to walk back to the room sweaty. Had it of been clean and had she had a good experience we would have loved to do a spa package. The dinner menu was a little lacking, and i feel they would benefit from having pizza or something simple on their room service menu, although the room service menu is not bad. I wouldnt suggest using any of their services in terms of transfers or laundry etc. They charge an arm and a leg for this stuff. A large part of the cost of the rooms per night im assuming is associated with the location and veiw because some things are lacking. However if they tightened these things up a little this place could be the perfect full package. Overall we were happy with our stay

Landscape is nice and good for photo-shooting.

Staffs are not friendly and helpful. Receptionist did not provide us enough information, they just replied us when we asked question. We called to Reception and asked to borrow 2 bowels and 2 chopsticks, but she asked us to call the Restaurant by ourself, then we called the Restaurant as her direction, but noone picked up the phone, the worst service that I experienced. Breakfast was not tasty enough. Room was not clean & well-maintained, it looked old & quite dirty. Wifi was very weak and could not connect even we called Reception and they sent and IT man to fix. Everything is very inconvenient and not worth to pay for such kind of experience.

everthing

it is far away from city

I really liked everything it’s was a peaceful and relaxing place to get out all my stress

the only thing that I didn’t like about the room it was smelled like wet and mod that make me feel uncomfortable and little dizzy as well one part of the the wall was wet for some reason which I don’t know 🤷🏻‍♂️ why maybe it was because of next room of bathroom

Expensive, cheap facility, old room, not archived as 4 Star rated.

Good view, very quiet. Friendly staff

Bad and limited food selection. Wonderland was a waste of money

Nice room. Comfortable bed. Nice view from balcony. Good food at resturant. Good free breakfast included. The wonderland attraction had nice things to see including animals and horses and we could ride a quadbike. Lovely scenery and the mountainous surrounds were beautiful and lovely. And the atmosphere of the whole place was very nice and peaceful.

The balcony was shared between 3 rooms. The room was far from the resturant / reception so either had to walk 10 minutes or wait for a free shuttle bus. (Which could be called if you needed it and came quite quickly). The bathroom had NO SHOWER. note... the shower head is on a hose that comes out of the bath tub and you can hold it on you but you can't hang it on the wall like a normal shower. Also no shower screen or curtain so the whole bathroom floods when you attempt to take a shower. The room is near the lake so it got quite windy and rainy but that was only 1 of our 3 days there. The shop at the resort was limited so bring anything you'll need with you (including alcahol unless you drink vodka cause thats all they have). The pool was also dirty.

Location and view

Services not good

I booked the top-tier room, but it wasn't as I expected. The room was dirty and wasn't the same as reserved pics. I requested to change to another room and was expecting as level, but they offered me a lower tier room but the same fee of charge. This wasn't what I expected from the 1st-time visit to DA LAT. Customer services were not that bad, but currently, they're short on staff so kind of busy and a lot of waiting time during our stay. One issue was that they did not contact me after I called to confirm that I had forgotten my stuff there. Not recommended for family and friends. ONE BIG PRO is BEAUTIFUL views from Villas

The breakfast was ok. The location is good, easy to find. The service overall is fine.

It is quite far to go from the villa to the center. However the bus is always available to serve. The room is not clean as expected.

The only thing good about this property was the location and views of the lake

From check-in to check-out everything was horrible. The staff was overwhelmed at check-in, they didn’t know how to welcome guests, they were unclear about procedures. Even during check-out they overcharged my card (the amount was small but still). The Dalat wonderland facility was no good. Room had no basic amenities. In the name of extra bed they just expanded the sofa and charged extra. The worst part was the washroom was stinking always due to some drainage issue. Bad experience.