Super emplacement

Gestion catastrophique de cet hôtel, ma chambre m'a été remise avec plus de 5h de retard , soit à 22h au lieu de 17h !!! Et j'étais loin d'être le seul !!! Et pour ceux qui ont eu leur chambre, parfois il manquait un matelas sur un lit enfant, parfois carrément le lit d'appoint, ou alors un forfait, et j'en passe !!! Et 2 réceptionnistes face à une arrivée massive de vacanciers un jour de vacances de Noêl, et un directeur reconnaissant "une situation inacceptable et honteuse" mais qui pour autant se pavanait au milieu de l'hôtel ! Des voyageurs en crise jusqu'au milieu de la nuit, une véritable honte !!! Fuyez cet établissement, car de plus les prestations ne sont pas du tout à la hauteur du prix payé.

Central location but away from the noise. Great facilities and entertainment at the hotel. Our 3-year-old enjoyed the kids club. The food was nice but limited variety. Evening music and quizzes were fun for both kids and adults. Bar served nice cocktails and terrace snacks were great after a day of skiing.

One particular receptionist was very rude. Ski lockers are very small, you get one rail that just about fits 2 pairs of skis. We had to keep one snowboard in the room.

All inclusive and very enjoyable...staff were excellent and having wine on tap was good too...

Not much would definitely be back...

The view from the bedroom over the resort and beyond was superb. Excellent shower cubicle and cleaning service. The evening entertainment was good and varied.

Although the food was good some of it felt like ‘catering packs’ especially the mushy veg. Presumably because it’s for mass catering. The breakfast cereal was basic quality and bland and the scrambled egg was always cold.

This is a really good family hotel, with well laid-out family rooms (twin+double). Relaxed all inclusive style, meant we could have meals when we wanted, snacks on the terrace at 4, and drinks in the bar. They serve e.g., hot chocolates and orangina as well as on-tap beer and wine. Nice restaurant with views, great buffet food for the family, just need to be disciplined to put together a good meal. Steam room was nice, pool table fun, enjoyed quizzes and games in the bar area, and waffles on the terrace. Staff were all very helpful, fast and friendly service.

Road clearing meant getting onto the pistes was a bit more difficult later in the week. We returned for lunch some days, so our room missed being cleaned many days. Few times, the loud music on the terrace unnecessary, had to retreat to the bar. More signs/notice about the bar Kahoot quizzes, which would have been fun and work really well with an international audience - we missed the first few, and our French isn't good enough to join in the verbal quizzes.

Location of the hotel was great and staff were friendly in the most part. Great for kids.

Hotel communal areas were not clean (floors); cleaning of the hotel bedrooms was poor. Rooms were too small with limited space to put clothes. Food was average; not much choice for breakfast (and by 9am had all but disappeared). Similar options every evening with not much variety. We ended up eating out a lot. Ski shop in the hotel was awful; quality of the equipment was poor and unprepared (our daughter's ski instructor said her skis had not been prepared for weeks). The guy fitting the ski / snowboard boots in the shop was very unhelpful and rude.

great location and great food and drink

it was excellent well presented and organised

the only thing was all the levels the property is on .. but it wouldn’t put me off returning