Great staff, very helpful

A lovely hotel in Furano. Very modern with great guest facilities.

Parking was quite far from the hotel which would have been fine if there wasn’t a blizzard during our stay. The restaurant is also closed on Tuesdays which was annoying but we had a great meal out at a restaurant that the hotel recommended.

Staff were lovely, onsen was lovely, room was lovely, amenities were lovely, restaurant was lovely

Would like firmer pillows

Very cosy, lovely rooms and onsen and the wine tasting! Great location for skiing. Staff very helpful.

The breakfast could have been better.

Nice and cosy

Qing from the reception is Awesome - she is very attentive and remember every details Thank you so much for hosting us and ensuring our stay is personal and memorable ! We came as 2 families of 9 people from Singapore and she ensured our check in, booking, breakfast, ski gears keeping are done in efficient manners. Will definitely want to come back here again. Oh yes and not forgetting Kawamura-san who made our check out process and loading the luggages/stuff personal. Keep it up team !

スキー場まで遠すぎず近すぎず、雪景色を楽しみながら歩けるちょうどいいいロケーションです。 丘の中腹上に立つホテルの部屋からの眺め。はるか向こうの山まで見えて、五泊しましたが床から天井まである大きな窓で毎日雪が降る景色を楽しんでいました。 モダンなインテリアデザイン。ドアノブから壁紙までどこを見てもセンスがある。他のお客さんも写真を撮っていました。 ホテル内どこも電球色の照明でアロマの香りがする温かみのあるホテル。 一口サイズで種類たくさん。とても美味しい朝食。 いつでも気軽に対応してくれるスタッフの方々。ありがとうございました！

綺麗で清潔な部屋。寝具が快適、パジャマも心地よい

お風呂がぬるい

Our room''s mini kitchen is awesome!

Rooms are clean. The front office staff is very helpful and is able to speak English.

The size of bedroom was big enough to accommodate 3 adults.

Breakfast could have been better. Food was not replenished fast enough and/or some food was not replenished at all.

Located in quiet town, convenient if you drive, and close to supermarket or convenient shop. Room is spacious and clean, quipped with kitchenette, so you can cook and enjoy local fresh food and wine here. This hotel has welcome drink bar, and offer wine tasting till 11pm, you can enjoy till late night. Laundry is free, onsen is clean and nice.

Nothing

Quaint little hotel/condominium. Offers a good selection in their buffet breakfast. Staff can speak English well and are very helpful. You can sit at their lounge and have tea/coffee or taste some wine.

Not near any restaurants. You’ll need a car to stay here conveniently. The 3 single bed room is quite small.

The room is clean and tidy and has a cosy feeling.

The parking space is a bit far away.

Value for money. Everything was done nicely. even television had YouTube access. welcome muscat juice was nice. shower gel was awesome too.

we like everything.

Good breakfast

Parking area a bit far from hotel

seems very clean and newly renovated. Best in the area. Didn’t expect to have such a good quality hotel in this area. There is someone who can speak English.

Nothing

Free wine tasting and winery tour. Dinner course and buffet breakfast. Excellent service from staff.

The wine sampling corner was under the heater and made the bottles too warm.

superb front desk team. very friendly, helpful and attentive staff. beautiful cozy decor. fantastic lounge and dining area. hotel and room was modern, clean and comfortable.

nil.

Staffs were super friendly and approachable when we need help. Complimentary use of washing machine to dry up our winter clothes. Free wine tasting for all guests too!

Limited dining option in the hotel.

great location near the ski area. staff was super helpful. spacious and clean room

public bath is not from natural onsen. but i m fine with that

Loved our room - Hollywood upgrade, bigger than most ski accommodation and definitely big by Japanese standards. Friendly staff who always remembered our room number. Great transfer service too and from the gondola. Free laundry was a surprise. Public bath was lovely. Make sure you check out Country Kitchen (10min walk) for a meal, also Shojikumura (5mins).

Furano Bistro dinner was not great considering the cost and compared to other options in the village. We happily walked down the hill after skiing as the shuttle pick up times were a little late for us.