فندق سيء جدا جدا جدا وطاقم موظفين الاستقبال لايحيدون التعامل ابدا

اول مره تحصل بالحياه في فندق يتم تسكين ضيف في غرفه بها ضيف سابق .. واتفاجاء الساعه 3 بالليل واحد يدخل عليك الغرفه ويفتح بالمفتاح ونا نايم ويقول الاستقبال اعطوه الغرفه …!!!!!! شي لايووووصف

When we request water or coffee or tea from the reception desk , every time they asked us when are we checking out.

Location and price

Would be better if the use curtains that block out sunlight completely

Value for money. Great location. Jeddah park mall is only 5 mins walk from the Hotel.

Shower floor and shower wall tiles are yellowish in color showing poor cleanliness by cleaning staff. They should use stronger cleaning chemicals to remove yellow color and stains on the floor tiles and walls of the shower room.

Recipients are smiling and serving proudly

NA

only location and also the size of the apartment

the facility were poor we have been supplied spoiled towels . also check in time was 4 pm which I feel is too late. I have requested for a early check in but it was denied also I have sent the message well in advance with a request to consider to give us the room little early since we were reaching around 12 pm but my mail was acknowledged when I already left from Jeddah

The staff was very friendly and helpful

Not applicable

Location

The bed sheets were worn out. Almost all the TV channels are not working

the towels were old and stain

it's over rated. Staff should know at least basic communication in English. Every guest can't speak Arabic language. It was very difficult to communicate.

Communication is very big problem.