The location was convenient. The ability to leave was convenient.

The service by the bar staff when checking in was below acceptable. The room was small, with a window that did not lock. The room smelt stale, old, dirty and unwelcoming.

The room was clean and comfortable. VERY clean and tidy. Lots of car parking nearby. Not too noisy. Bar staff really friendly and helpful.

No clean towels on the second day. Smell from the communal toilets, wash facilities. Menu looked basic, so we ate elsewhere. The pub should encourage guests to dine in the hotel, maybe a better menu/discount. No breakfast offered. We would have had breakfast, but it did not seem to be available, so we ate elsewhere. The corridor to the guest rooms needs to be more inviting and decorated, the balcony needs to be cleared of clutter. Bottle shop at the back closes really early, we were unable to buy any wine and we saw other people come into the pub to ask if it could be open up for business. I'd keep it open until 10 every night.

Location - close to Hume Hwy.Microwave and frig in communal area

TV complex to turn on and then there was no sound - need to have instructions in the room

Not much. Ample street parking. Clean bathroom

No bar fridge or coffee facilities in room. Chefs Special Crispy pork belly was neither crispy or special.

Cleanliness , great location, food. Maz and the staff were amazing.

N/a

Convenient location . Friendly and helpful staff

Nice pub with great food. Very welcoming and friendly staff.

Beds could have been firmer, very soft.

Price, BUT I've paid a lot less for much better. Hotel entry with pretty leadlighting and balcony (inaccessible) view of pretty church nextdoor. Clean toilets. Attitude of one staff member, pity there were multiple problems with the heating. Laundry facilities.

The rude treatment by one staff member. Make sure there are no problems with your room well before closing of the public bar or you will be dismissed and ignored. Parking is in public spaces, the only off street parking is the other side of the block, a car was broken into right beside where I parked. The temperature control in the room was a portable fan and a portable heater. Cold rooms; if your heater doesn't work I'm not sure if you have to go to bed early or you are meant to pull the electric blanket off the bed and wrap yourself in it to keep yourself warm (instructions from staff who couldn't be bothered with serving a paying guest because it was 15 minutes until her knock off time). The tea and coffee facilities were a kettle size shelf at shoulder height in a tiny laundry room with standing space for only one person at a time. The desk is only lap size and wedged in beside a wardrobe and the wall. I was expecting and fine with a small room but even I felt clostrophobic sitting at the desk. I'm lucky I don't have broad shoulders, it was so dark at the desk, I could barely make out if there was tea left in the chipped cup I was supplied with. Toilets and showers have gaping spaces around the door. The floor is VERY slippery in the toilets from steam and tracking water from the showers. Don't be mislead, the laundry is one washing machine and drier only for dozens of rooms.