They didn't have a breakfast more then tea and dry cookies

I have travelled to Thailand for over 25 years, I have stayed in all types of hotel but this one was by far the worst ever. We had payed at booking for 2 rooms, in the booking we had payed for 2 adults+ one kid (little higher price to get an extra bed), the second room we payed for 1 adult + one kid. So total 2 rooms but higher price for the one with 3 people in it. When we arrived she said we had to pay extra AGAIN for an extra bed (even though it was already payed and I showed her the receipt from booking). She then screamed and said that either we pay or get out of the hotel. As we already had paid a lot of money we had to option to pay. Under our stay we heard more and more people who had been first to pay extra. Then the air condition on the rooms shuts down every our for them to save money, so when you sleep you wake up totalt sweet because the our condition is shut of by them. There is bars and karaoke around the whole hotel and it is LOUD until 02.00 at night. As we travelled as a family together we asked 2 month in advance to have hotel rooms close to each other, the manager gave us two rooms in two different buildings... Finally last day when we were going home, the manager told my husband he had to pay for all the towels in our rooms as they were to dirty?! We used the foot towel in the shower to not make the floor dirty, but this we had to pay for. I am seriously waring people to stay at this hotel!!

Nice little hotel, clean and smelt fresh. Quite noisy at night with it being so close to all the busy bars/restaurants. Thin walls so could hear every movement and people coming in and out. But overall a nice hotel at a reasonable price! We booked a boat trip through the hotel which was really convenient and a great day out! Would stop here again

Shower/toilet are together which means the toilet constantly gets wet through

The location was great, right in the middle of the hustle and bustle Phi Phi could offer and easily accessible from all directions. The hotel had a no-shoes policy which meant that the floors were always immaculately clean in the communal areas. Finally a place with no sand in every nook and cranny. The room had a decent view, overlooking some rooftops and the mountains in the distance. The bedroom was adequate and the bed was comfortable. Perhaps due to the number of tourists that come to this hotel, I initially found the staff to be transactional and unwelcoming, very unlike Thai people. However, once a relationship had been made, they let their guard down were quite accommodating to our needs and went above and beyond. It just goes to show that if you treat people like they want to be treated it can make a huge difference.

I had requested a room with a terrace as I had seen on YouTube, but it was unavailable even though I was told it would be available through communication with the hotel weeks before I arrived. But still, the room we got was fine. Initially, I found the room unbearably hot. We found that drawing the curtains helped with this as the room gets full sun all day and this causes a greenhouse effect. This somewhat resolved the issue. The noise outside from the bars is dreadful. The music was incredibly loud and getting an early night is totally out of the question. There were signs of wear and tear everywhere, although everything was in complete working order. The hotel is okay for a few nights while you're in Phi Phi, but for a longer stay, there are better suited alternatives although pricier.

The property was in a really good location, not far from the Reggae bar which is really fun. The staff are really kind and helpful, one of the ladies on reception helped us change on of our flights and we were able to book our ferry to Krabi through them too.

Being in a central area meant the room was quite noisy, from outside noise such as bars but also when people are coming back early hours of the morning making noise. The property was decorated nicely but there were stains on the curtains and the towels and when we arrived the bathroom smelt of stale smoke. The bed was also really hard.

Top Lage, leider eine Baustelle neben an.

Man merkt das es langsam abgenutzt wird (schade).

Персонал приятный, в номерах и на территории чисто, удобное расположение для тех, кто хочет быть в центре всего движения, очень интересный дизайн.

Запах в номере сыростью и иногда тянуло мочей. За стеной был бар и небольшой переулок, возможно запах шел из этих мест. Также очень громко играет музыка из соседних баров. Нельзя назвать это минусом отеля, тк шум создают бары рядом, но и четко понимать, что вас ждет стоит. Беруши не помогали. Если вы плохо засыпаете или просто хотите спать тихо и ложится до 2 ночи, то лучше искать другой вариант.

The property is a hidden gem on Phi Phi, it’s lovely, very clean and the staff are friendly. Super close to the beach which we loved, fire shows on the beach at nighttime. The room is spacious and bed was massive. Air con was so good as the rooms tend to get hot, the seaside beach vibe was nice too.

This hotel is pretty central therefore it’s near pubs etc. we were on the 3rd floor and the music from pubs nearby can be abit loud but it didn’t bother us as we’d just go down to see it ourselves.

Excellent location and bed was really comfy

Rooms are a bit run down but not too bad.