location took 30 minutes to chk in staff new and inexperienced charge double

conveniently located in downtown. it was simple but comfortable

Location and nitro coffee

just don't think we could have known how bad the acoustics were and that we can hear people outside our door constantly, doors slamming all night, plumbing pipes banging and everyone coming and going at all hours. I don't think we realized for the price of the room - we were sleeping in the actual lobby. No one cares about “quiet hours” . We would never have stayed the night if we could have found another hotel. That was the worst nights of sleep we have ever had.

The location can't be beat-right in the center of all the action! The rooms, with their minimal aesthetic, have all that you need and are always clean and comfortable. We love the communal foyer area! It is our go-to accommodations every year!

Most comfortable beds I've slept on in a hotel in a long time!!! Very clean and eco-friendly

Was unable to lower the heat so it was very dry but it certainly was not cold. Lol

clean, perfect location

temperature was off and ac unit was insanely loud

design

not enough communication about entering for the first time. you must call for access , I downloaded app that I never used or needed and that had me running around in the cold trying to enter on my own when I could not

We have stayed @ Spa City several times since it Opened & we will not stay anywhere else when we stay in Saratoga! The Location is Great as ity is right in the Heart of Downtown Saratoga. But what really makes this Hotel are the Staff! They're the True Asset of this Place. Robert @ the front desk is Always a Pleasure & Ultra Professional. The Cleaning Staff do an Excellent Job of keeping the Common Areas Spotless!

I really loved the coffee bar. The coffee was superb. I also love the location (great location and lots of great places to eat). The toiletries the room provided were eco-friendly and the quality was excellent (didn’t dry out my hair).

I did not like the parking. parking nearby was very limited and the parking garage you technically can park in (in the evening and earlier morning only due to time limits within certain hours) was in a sketchy area with lots of homeless people and dark allies. My husband dropped me off in the lobby with our things because he didnt feel safe walking the street with me and our belongings. Also, the toilet paper hook thing was in a very awkward place when sitting down (practically behind the toilet bowl) so youd have to turn your body back to reach it.

location - style

lightening/ room size / room location next to restaurant trash alley

I grew up in Saratoga Springs when it was less busey back in the 60’s. the property was clean , rooms were clean.

limited parking even though they had signs up I think people coming for the down town life occassionly use the lot to park anyway.

I loved the coffee bar! Loved the location!

There was no breakfast, although there was a coffee bar I would have appreciated having milk and half-and-half to make a decent cupp of coffee

It was very loud Saturday night had a hard time sleeping

Perfect location. Had assistance in getting luggage to my room. Room was all I needed. Room however, technically, can sleep 4. No way could 4 adults survive here if they want more than a bed and bath. 2 wash clothes kinda give one a clue. Beds take up over 1/2 of room.

A chair, any chair. Wasn't even lucky enough to have a chair on the 'balcony'. Lots of dead space between bed wall and 'hall' where inside and outside doors are. Lighting to read at night. Lighting in bathroom for makeup. Thank heavens, I brought my own makeup light. Had no idea coffee was available until I read some reviews. Yes, parking is available sometimes. Came back at 8 pm and had to get creative to make a parking spot. Plan to not move car once it is parked! Under bonus question, you need a 'sort of' choice. Don't know why Saratoga allows homeless to camp in the same spot day after day. Same person in front of motel all three days I was there. I understand other parking is creepy at night for this reason.