INCREÍBLE, volveríamos a Fes solo para ir a ese Riad. Los dos primeros dias nos llovieron y fueron un poco decepcionantes pero Zineb nos aconsejó en todo momento e incluso me dejó su bufanda para poder salir con la lluvia. La atención tan profesional y cercana de Zineb, cómo se preocupó en todo momento por que nos sintiéramos cómodos. Gracias Zineb por brindarnos ese trato tan profesional y agradable. También nos atendieron Samir y Mohamed, también super profesionales y atentos, sin olvidarnos del equipo de cocina y limpieza. Hemos visitado muchos hoteles en el mundo pero nunca nos han atendido tan bien y han tenido una coordinación tan buena. Siempre que hemos necesitado toallas, betadine, consejos … han sabido ayudarnos. Uno de los días que salimos a cenar, reservamos en un restaurante y no nos gustó nada la carta así que decidimos llamar al hotel para preguntarles si podíamos pedir cena ya que era un poco tarde 21:30 ( cocina cierra a las 22:00h) y no tuvieron ningún problema, vimos que las cocineras se quedaron más tiempo por nosotros y estamos eternamente agradecidos. No sabemos si la vida nos hará volver a Fes o no, pero si que sabemos que si volvemos no dudaríamos en volver a Alassala. Muchas gracias Zineb, Samir y Mohamed por compartir vuestra simpatía y amabilidad con nosotros. Nos llevamos una magnífica experiencia en Fes gracias a vosotros ( aunque Fes no nos gustó mucho)

Nos gustó todo pero es verdad que el desayuno era un poco “pobre”, pero cuando pedimos si podían ponernos más msemen nos pusieron más sin problema. También el tiempo de desayuno era un poco justo. Y nos pareció un poco caro el precio del “menu moroccan”.

Bellissimo Riad, a pochi passi dalla Porta blu. Staff gentile e disponibile. Terrazza meravigliosa dove potersi godere un buon tè con vista sulla Medina.

Camera standard essenziale e di piccole dimensioni.

Très bel hôtel, idéalement placé à deux pas de la Medina, l'accueil y est chaleureux et le personnel très agréable. Une belle terrasse et un beau rooftop en plus

rien en particulier

Beautiful space, one terrace and one rooftop offering spectacular views. Room and bathroom were great. Mohammed and Zaynab were amazing throughout our stay. Zaynab was very hospitable and kind. Mohammed helped book us a guide for the medina (Shokaib) who was great. Mohammed also helped book us an excursion to the mountains with the guide Omar. It was a pleasure spending the whole day with Omar, he really felt like an old friend by the end of the day. These were all booked at the last minute, so we really appreciate how lucky we were. Just a special place managed by special people :)

Nothing.

Notre récent séjour entre amis au Riad ALASSALA à Fès a été une véritable révélation, une expérience qui restera gravée dans nos mémoires. Dès notre arrivée, nous avons été accueillis chaleureusement par une équipe exceptionnelle, avec en tête de proue, Mohamed et Zineb, qui ont su rendre notre séjour encore plus mémorable. Le Riad lui-même est un véritable joyau, alliant tradition et modernité d'une manière unique. Les chambres sont élégamment décorées, offrant un confort absolu, et l'atmosphère paisible qui règne dans les espaces communs crée une véritable oasis au cœur de la médina animée. Mohamed et Zineb ont véritablement incarné l'hospitalité marocaine dans toute sa splendeur. Leur professionnalisme exemplaire, leur disponibilité constante et leur gentillesse naturelle ont largement contribué à faire de notre séjour une expérience exceptionnelle. Ils étaient toujours prêts à répondre à nos moindres besoins, veillant à ce que chaque détail de notre séjour soit parfait. Le diner ainsi que le petit-déjeuner, concoctés avec soin, étaient un festival de saveurs marocaines authentiques. C’était à TOMBER !!!! Les moments passés sur la terrasse du Riad, avec une vue imprenable sur la médina, resteront parmi nos souvenirs les plus précieux. En résumé, le Riad ALASSALA est formidable. Un immense merci à Mohamed, Zineb et toute l'équipe pour avoir rendu notre séjour aussi inoubliable.

Struttura molto elegante e curata nei minimi dettagli

Absolutely beautiful central dining area, but more than that, the staff were truly wonderful. Mohamed was so helpful and very genuine. Zaynab was lovely when my wife’s stomach wasn’t feeling great. Thank you.

Excellent interior, brilliant location and very access from car parking.

overall it was a good experience, slight room of improvement in service provision and bathroom may benefit from slight renovation.

The people and the property were just amazing. We were very well looked after and could not have wished for more comfort, kindness and quality.

The interior was pretty and well-decorated

We were really looking forward to our stay, especially having booked the executive suite, but unfortunately, it fell short of our expectations. Firstly, the check-in process was painfully slow. It took about 30 minutes for a staff member to manually jot down our passport details, which was tiring after our journey. Also, the hotel doesn't cover luggage transfer from the medina. Our driver dropped us off a 10-minute walk away, and the porters demanded more money than initially agreed upon. The hotel staff didn't offer any help or seem concerned about this. The worst part was the noise at night. There was this loud, irregular banging from the rooftop. Totally exhausted, I found myself climbing up at 4 am to find a retractable shade hitting the wall. I tried to fix it, but the peace only lasted for half an hour. Considering the price of the executive suite and the poor sleep quality, I don't feel it was worth the money. If I had the chance to choose again, I'd opt for a different hotel in Fes.

Stayed extra day…count that as recommendation! Plentiful breakfast. Even gave me a packed breakfast the next day as I had to leave early. I am deaf and staff could not have been more sophisticated in communicating with me. Best staff I have met and I have been coming to Morocco for 56 years. I would warn visitors to Fès that the area round the hotel has extremely narrow streets winding in 3 dimensions., left right and up and down. Satnav help in finding one’s way doesn’t really work properly in these conditions. Lots of young men will take you where you want to go BUT be careful they don’t take you in circles. Don’t give more than 5 dirhams as a thank you. Manager of hotel gave interesting advice..”remember in Fes ..’down for interest..up to get back to civilisation”

General signage in the area pointing to the nearest position to get a Petit Taxi

Pretty riad

none

Changement de monde dés que l'on passe de l'autre coté de la porte du riad !Patio magnifique qui fait aussi office de restaurant .Notre belle grande chambre donnait sur le patio !Terrasse sur le toit qui permet de découvrir le magnifique environnement autour de Fés !Accueil super chaleureux du personnel toujours à l'écoute !Petit déjeuner très copieux !Emplacement idéal pour pénétrer ...et se perdre dans les ruelles de la médina !

Carte restaurant à revoir:un seul menu présenté à un tarif trop élevé !Il serait souhaitable de la revoir en présentant des plats à des tarifs acceptables !Dommage car le patio invite à prendre les repas sur place !Et durant notre séjour nous n'avons pas vu grand monde au restaurant, si ce n'est au petit déjeuner ! Prévoir un miroir plus grand au dessus du lavabo de la salle de bain !

The staff were very friendly and helpful, especially Samir and Mohamed. The place was very clean with amazing decorations. The breakfast was yummy, I enjoyed a lot. We did book a double room with 2 beds, but they don't have 2 beds in this type of rooms, so they upgraded our room to junior suit for free 😊

There was no bidet shower unfortunately " شطافة"

The Riad is really beautiful. The staff were lovely very clean. A little dark inside. The dining area is really beautiful

There are lots of stairs. The 4 poster bed was very hard. There is no separate sitting area. It is a fair walk from the taxi and the market and not so easy to find without help

Me and my sister stayed for 4 nights. It is a beautiful riad with a good location and a wonderful view on the city of Fes. The food is really nice. Everyone who works at this riad is so kind, especially Samir and Zainab as we had most contact with them. I would definitely recommend staying here.

They have two different types of standard Double Rooms, but this is not clearly shown. One of them is a bit smaller with a very small bathroom.

Location.

My room was extremely small; I did not expect to be staying in a janitor-sized closet. Bathroom was tiny, with the shower, and toilet all in one. Bathroom smelled like a sewer.

great!

环境很美，漂亮的空间，喜欢。

早餐太单调，是唯一不满意的地方。

Prachtige riad, mooie kamer, behulpzaam personeel

スタッフが親切に対応してくれました。 また、私たちのスケジュールに合わせて朝食の時間を早めてくれました。

特に無し。また泊まりたい。

Magical place really

One person room doesn't have a window or air conditioning, Fes is one of the hottest cities, this lack of necessity is unacceptable

Everything is great, I highly recommend it, there is a smile from start to finish

nothing

Such a beautiful Riad! Staff was lovely and helpful. Breakfast was good, the family room we had for four adults, parents with adult children, was perfect and right off the lobby floor, a beautiful scene outside our door. The AC was welcomed in this summer heat. The rooftop views from the terrace were spectacular! The location is perfect for a quick night in Fes, we were able to walk on foot to get in the most possible in such a short stay.

the staff and especially the manager were lovely and went out of their way to be helpful and generous.

beautiful!

The property was absolutely beautiful, exactly what you see in the pictures. I loved the terrace and the staff was absolutely lovely and ensured that I was comfortable as a solo traveler. A huge shoutout to Zainab who went out of her way to make sure that I was catered to during my stay. I had my dinner on the first night in the hotel and it was wonderful.

Not much that I did not like this point, but the terrace is so lovely I wish the riad would make it a bit more lively with music and serve dinners from up there.

Beautiful Riad! Everyone was so helpful.

Beautiful riad, great location and friendly staff!

Place was easy to find and just gorgeous, the details of the courtyard and terraces were enchanting. Area was quiet but not a far walk from some great restaurants and the marketplace. It's an amazing deal for what you get. We were overfed at breakfast and the staff were helpful with our questions. Happy our rooms had Aircon and a decent shower.

Bed was too soft for my liking, but that's personal preference!

Very beautiful, comfortable and clean riad with a cute rooftop terrace that has amazing views! The staff were super friendly especially Mohamed who greeted us outside the riad and also helped us book a taxi for the next day. The aircon was super powerful especially since we came in the middle of summer. Breakfast was delicious and abundant. Definitely recommend for Fez accom!

The atmosphere was magical, like living in a palace. The hospitality was exceptional. The food was excellent. The staff were courteous and went above and beyond expectations.