Central to the city.

Firstly we booked a 2-bedroom apartment only to be told on arrival that what we actually get is a one bedroom apartment with a separate room with no facilities on a different floor of the building this is not what we booked. Secondly we were a group of friends, there were two of us staying but they refused to give more than one set of keys which is Ludacris. If you go as a group as other people we know who booked with this company were. They were in a group of 5 or 6 were told they could only get one set of keys. The flat we booked was meant to sleep up to 7 people you can't have a booking for 7 people and only give them one set of keys that's just stupidity Even families want to go out and do things separately you can't spend your entire vacation stuck together due to not knowing how to get back into the flat if you wish to. Lastly the list of Rules we're like something out of a concentration camp. We rented the apartment as we will meeting up with people from all over Europe who we haven't seen for a while. We were told in the rules that you could not let a single person in even to drop something off or use the toilet without having your booking cancelled without refund this is ridiculous the whole point of booking an apartment is so that you can socialise. I took a photo of the rules and will post them in this review. I understand the logic behind it that they want to keep things like parties from occurring and there were notices literally on every surface advising you if you hear any loud noise to call them immediately. But having a couple of friends in for a drink in post-covid time surely should not be a problem but it is for this company so if you want to social life don't book this apartment.

Great location

Had to pick up the keys from a different location 15mins from the place. The furniture was cheap and charmless. Passive aggressive signs of what was forbidden everywhere. We felt more tolerated than welcome at this place. One of those holiday flats which are a purely there for profit maximization.

so nice

all is good

All was great.

The best was location, just few steps from central square. The room was specious and clean.

I was surprised there was no TV. But the biggest disappointment, were the rules. No parties or loud music is perfectly fine, but you can't invite anybody to the room (even for an hour or two), otherwise you may be charged even up to 950 euro (sic!!) I thought I am in China or Belarus, not in Belgium. Very stricked rule and when I asked through Whatsapp if I could invite somebody for max 2 hours, finally I did not get respond....

location, big space

stairs were too narrow, no elevator, bed was not too comfortable

The location

The bedrooms were not the same as shown in the images, the bathroom was not very comfortable.

generally clean and well furnished very specious apartment with kitchenette (over, microwave, toaster, coffee machine, etc) nice location and 3-5 mins walk to the nearest metro station.

reception office 15 mins walk from the apartment and 15 mins walk from the nearest metro station. it was very tiresome with luggage and antwerp cobble stone roads and very narrow pavements bedroom radiator not functioning, but overall heating is good - when doors left open it was properly nice warm. the bed: mattress(160cm wide) was bigger than bed frame (140cm wide) - not very comfortable on the edges not handicapped or people with disabilities friendly. we stayed at the 3rd floor - difficult to climb narrow steep stairs. but that is typical in Flanders - not particularly a problem of the property.

Centrally located, well-equipped and really quick response to any issue you may have at any time. Excellent service!! Really quiet whole day long. Highly recommendable

Nothing,everything has been great

location, space, furniture.

Staff were friendly, very informative. The apartment was in a great location too

The stairs up to the apartments are quite steep if you have mobility issues

We had to go about 1km from the apartment address to collect the keys. This was not made clear at the time of booking - we would have cancelled if we had known this beforehand.

The apartment was sold as 2 bedrooms but the second bedroom was on a different floor accessed via a communal staircase. The only bathroom meant walking through the main apartment bedroom so in effect the second room was not usable. Even on the main bedroom the door would not shut (blocked by extra bed) so we couldn't even use the lounge as a separate sleeping area. So a 2 bedroom apartment is basically a massive studio! None of these points were included in the property description.

Great location, facilities and staff attitude.

House cleaning. There is urine in the toilet and it is not flushed, indicating that the toilet has not been cleaned. There were dozens of mosquitoes in the flat, and I was bitten 20 times in two nights. My friend couldn't sleep due to the noise of mosquitoes at 4 o'clock, and she went to sleep in the small room downstairs, killing more than ten mosquitoes in that room in 10 minutes.

Convenient location and clean.

The apartments are advertised as 2-bedroom apartments, but what you get is a 1-bedroom apartment with use of another bedroom in a different part of the building – on a different floor! This is totally misleading. We booked a 2-bedroom apartment. We needed the convenience of having the two bedrooms in the same unit – which we would expect when booking a 2-bedroom apartment. For families who need to be together, the separate bedroom this is utterly useless. Also, the apartment was missing some equipment and there was no tumble dryer as advertised. We have since complained to the owners and Booking.com. We had hoped the owners might compensate us by refunding the difference in cost to the 2 bedroom apartment we paid for and the 1 bedroom apartment we got (we did not use the separate room as it was totally impractical). They have not been helpful in this matter.

The location of this apartment is amazing and a good base when in Antwerp.

central location. relatively clean. clear rules of stay.

the rooms are split in 2 levels connected with public stairs. this room which is a level lower has no bathroom, so one who sleeps their should go to the other room via public stairs.

Location is good, very close to the touristic and commercial centre. Many restaurants and supermarkets. The apartment is very big.

The host request to call 20 min in advance. I sent several messages with my arrival time, but I arrived and there was nobody. When I called he said this in a rude way: " I have many apartments, I can not read all the messages, you have to call me 20 min in advance, therefore now you have to wait". A nice guy came in 20 min and open the apartment for me. He was not the host, just a worker. No TV No elevator. It is a 3rd floor with a steep and narrow stair. The second room is outside the apartment. The bed is very bad. There are 2 mattresses one on the other, this makes the bed extremely soft and uncomfortable.

Great location, spacious apartment, fully equipped, modern and bright apartment. No check-in possible after 9 pm!

Difficult to find because no indication in the street, needed to wait half an hour in the cold for someone to arrive with a key, the mattress was dirty and uncomfortable, noise in the night from washing machines neighbours and no warm water in the first night (was fixed day after).

Location doesn't get any better than this. Clean, bright apartment. Very helpful, friendly and effective people!

A little awkward with 1 bed away from the others (5 of us sleeping) with difficult access to bathroom, this was not really obvious at the time of booking. And with only one key, we could not lock both doors at night.