the staff were really nice, the night shift lady on Friday when we arrived gave us a lovely welcome, she told us all about the local area & offered to help us order some dinner & how to get it delivered & we were allowed to use the staff kitchen if we wanted to, which was handy for wine glasses and cutlery etc. the location was great for seeing the Kelpies and not too far for other attractions, we drove into Edinburgh which was just 40 mins . the room we had was big, such a nice change, we actually had room to walk around, it had a walk in wardrobe and a big bathroom with a great shower. the beds were really comfortable and although we only stayed for 2 nights, the beds were made up each day & fresh towels for the bathroom. we would definitely stay here again.

there was some noise from the motorway but not enough to interfere with our sleep & definitely not worth complaining about.

I not trying

Everything perfectly I happy use hotel

Absolutely fantastic hotel very convenient to main motorway perfect spot to meet family members who travelled from all parts of Scotland. Excellent and friendly staff Susan on the reception and Anita House keeping. We only stayed one on the 11th of February and had asked in advance if we could extend our checkout time and a high floor each request was in place for us on arrival. Room was spacious and well equipped everything you required fantastic shower . We would Absolutely stay in this hotel again and definitely Excellent for work sleep overs delighted he found this hotel. I travel a lot for work up and down the country but this gem puts the big hotels to shame . Would recommend this hotel 100% . I would like to thank all the staff we met and the arrangements which we asked for. Other hotels should take a leaf out of this Excellent hotel. Hopefully will be returning soon . Thank you for a excellent friendly experience. John.

Very clean, smart room with a great shower. Very convenient location to see The Kelpies, and the staff were super friendly.

Nothing

Had a brilliant stay here, very clean and warm. Spacious rooms. Very pleasant staff. Will definetly stay again.

Staff were very pleasant and knowledgeable, and even gave US A lift when we couldn't get a taxi.

Nothing

Facilities and staff

Price was bit more

Staff where so helpfully room was spotless clean right next to the attraction lost of take aways near and suppermarkets also use of kitchen on site .can't recommend enough.

Liked every thing no faults

Clean room, comfortable room, friendly staff, ideal for visiting the Kelpies

location

n/a

Hotel was lovely and clean, lovely welcome on arrival from reception lady whi was very helpful and informative. Location was fab for the kelpies and the wheel.

Our room was at thr front of the hotel and everyone seemed to stand outside there for a chat and a fag. Could here everyone starting there cars up and driving away, would ask for a back room next time for that reason.

Rooms excellent as was staff. Immaculately clean excellent shower/bathroom

It is a low cost simple accommodation hotel no restaurant but unfortunately not located close to any eating facility for either evening meal or in Fact breakfast This was not clear on Booking advert that it has no facilities

The Staff were amazing, I lost my booking and it never came up on my App or their system in my name , they went out of there way to find the booking and then put us in a lovely room, it was getting really late and I had my young Granddaughter with me, I was so grateful for their help, thanks. The hotel was spotless and comfortable.

Nothing

The room was fantastic the staff were very nice and friendly and helpful

I would definitely come bk again

friendly staff, nice rooms. great location, short walk to the Kelpies