The attitude of the host/owner was very bad. We made a mistake on dates when booking this property. When we reached out for a date change, the owner/host was not reachable either directly or by Booking.Com. Finally, when the message went across, the host came back very rudely and declined to even listen leave alone entertain our request. While profit-making is the objective, customer service is of prime importance in the hospitality business but this property's host/owner has no clue. See the language in attached pics. Hence, I would strongly recommend not staying at this property. Even the location and services at the property are not worth the price.

Location and the facilities

The apartment is in need of a minor overhaul - the furniture and decor were tired and there was junk everywhere from many different people's stays - should be thrown out if not used

Nice pool canals outside apartments.

Not a huge amount of independent restaurants nearby. Mainly resort restaurants. Shops 1.5km away.

Very beautiful condo! We had a wedding a next door and the location was just perfect! The only catch, is the security guard didn’t know the building well and we didn’t know where to go and where the apartment building was to get in to the room.

More clearer instructions and rules and how to get to the apartment, please