The hotel was very nice. Nice amenities, clean, except for the floor. When you walk in your socks they get dirty after 5 steps, so remember to have your shoes on. Very warm room, beautiful old staircase. Restaurant in the hotel although we didn't eat there but seems like a good option, very beautiful. Great location. 5 minutes to all highlights of the city.

Noise inside the hotel. After 11 people talking loudly on the corridor, seems like they are first time in the hotel. Loud outside when people are saying goodbyes leaving the restaurant. Mattress was very uncomfortable to me, very soft but with the dent/hole in the middle, must have served for a quite a few years already. With very big cushions it felt like my spine wanted to break. Maybe it was just me because my other 3 companions slept splendidly.

Great location,, very friendly staff, comfortable room

friendly personell. good location.

a bit cold and old beds.

Excellent central location. Spacious accommodation, friendly staff.

Location was excellent

Elevator - small and manually operated so you couldn't take your hand off the start button until you reached your room

great location, staff were so friendly and helpful, room was nice and comfortable, nice touches

Briefly, the location of the hotel is really good. We were able to walk around without spending too much time. Meanwhile, the stuff was so friendly and they showed a great hospitality. When it comes to the room, it was as it's mentioned in the webpage and so clean and equipped with the hairdryer, towels and necessary things in order to have shower. At the same time, there is water boiler with cups and coffee/tea. Overall, it was really nice experience.

I don't really remember something as a point that I didn't like at all.

The receptionist was absolutely amazing. She was very kind and helpful.

The room was perfectly clean and located in a very nice and quiet area of the city, right in the city centre

A lovely hotel right in the middle of the city. Very friendly and helpful staff. We had asked for secure storage for our bicycles, which was provided. I would stay here again.

Having to chose what I wanted for tomorrow's breakfast when checking in.

Rooms were clean and comfortable. Breakfast was lovely and the restaurant is stunning. Staff were extremely helpful and friendly.

Perfect location in town. very clean and neat.

Was very hot days with no aircon but fan in room was great!

I could only stay one night so my experiences are limited - however the location is great - 2 min walk from the Vrijtof and the same from the OLVplein in a quite street with no other hotels pubs or restaurants nearby to create noise. I had a very spacious room at the front and an even more spacious bathroom.

care is needed getting in to the bath to have a shower and the matrass was a bit soft for me. I wish I had booked at the restaurant - it looked fabulous with tables and chairs outside a the back. Next time....