Awesome location. Comfortable rooms. Excellent food. Staff was cordial.

Breakfast could go a bit later. Room cleaning didn’t replace used towels.

All 3 items were excellent

Tv too small for watching a programme from the bed. 2 cosy armchairs would be preferable to a fairly hard couch.

The different facilities available to customers was fantastic. The hotel is right in the centre of Ostend, next to the train station, which makes it very accessible. The staff were lovely too!

The rooms were a bit stuffy, even with the window open. Luckily we arrived when the weather was getting cooler, but I could see this being an issue for patrons during really hot days. Also, there was no fan in the bathroom.

Great location, outstanding staff, lovely breakfast

My stay was very nice, the weather was fine, I slept very well and the food excellent.

Nothing. All was good !

Breakfast was good except coffee. Location is very good but very noisy at night.

The room was too hot, too small and without a table and bedside table.

Really nice breakfast. They have a place to store your bicycle safely should you need it. Super friendly staff. Nice bar for an evening drink. Short walk to the beach.

None of this is the hotel's fault. Most of central Europe's hotels don't have air conditioning because it's rarely really hot. This hotel at least provided quite a powerful fan. But I still needed to open the window and when you do that it's quite noisy outside due to the central location.

Location is perfect near to the railway station and tram stop. Breakfast was very good so the wifi.

None

Breakfast; the bar; staff

No airconditioning in the room; curtains didn’t really darken the room.

good location, cozy, super view, personal is friendly, breakfast good

there was no air conditioning in the room, no fridge

This is a decent hotel opposite the railway station. The staff is simply wonderful, very welcoming and attentive. My room was simple and rather small, yet quite comfortable. Nothing to complain about for one night. Very good breakfast (as I had to leave very early, I asked for breakfast at 6 a.m. even though the service starts at 8 a.m. and I was offered a full breakfast :=) A nice bar open till late and a restaurant are just downstairs.

The hotel has been fully renovated and shows modern and very clean room. Breakfast is excellent. Staff always available and smiling. Very pleasant stay, I enjoyed it all. Thank you!

Nothing

Good breakfast and really good location

Noisy, drilling noises at 8 am, noises on the hallways, not so clean.. there was hair in the shower and in the bathroom