Beautiful setting, decor, food and lovely staff!

nothing

The whole experience was fantastic. We luckily got upgraded which was incredible and from there it was amazing. Breakfasts were excellent, and the local restaurant on site was spectacular with the live music and the proximity to the centre of town and other restaurants! 10 out of 10 will be back.

Can't fault a single thing!

Amazing hotel with two private beaches towards the Mirabello Bay. It’s possible to snorkel directly from there in front of the hotel!! The bay is calm and perfect for swimming. The hotel as a 25 meter pool (also nice for swimming). The views from the hotel restaurants were amazing and the area just beautiful. Every 10 meters there was a possibility to relax on sunbeds directly at the water side in a very private way (even though it is a large hotel with many people). The area is very big around the hotel so that people would spread out. The diving centre attached to it was superb with possibilities to dive, rent a boat to snorkel (just for yourself) and much more. The food was delicious and can be served to the sunbeds with the hotel's own app (beer at the beach etc).

It is a bit pricey to eat / drink at the hotel but there are many restaurants around (which are even a bit better and cheaper). The wellness center is a bit too small (only one tiny sauna). However, you will not need it at all so I does not matter much (maybe only when it rains on a rare occasion)

The bungalow was as described with an idyllic setting. The staff were extremely courteous and friendly. A perfect place to stay for a luxurious, relaxing holiday.

Although the bungalow and sunbeds were superb the distance from the main hotel was a little far.

Nicely maintained resort and the staff were helpful when needed. I wouldn't be concerned if for some reason I had to visit the resort again, but I'd be unlikely to choose it.

The gym is terrible, truly terrible. The staff weren't proactive in assisting guests and although the price charged is acceptable (beach villa for a week), in terms of what they offer it really is at the top end of what could be justified.

Very well and tastefully designed, interesting and functional. A lot of green, various places to rest, fantastic food, good service.

Drinking water in the room was in plastic bottles. Towels were changed daily even though we hING them

One of the most fabulous hotels I've ever stayed in, and I travel a lot. The grounds are gorgeous and tranquil, the staff could not do more to help, and the location (20 minutes walk from town) is ideal. I couldn't recommend Minos Beach enough!

Not all 'waterfront' rooms are created equal, some are directly on the water, some are set back

Great Hotel! Specially great food throughout (breakfast, lunch, dinner), not cheap but you get good quality food. Also the hotel facilities (garden, pool, restaurants, beachside/seaside) are one of a kind, very calming, pretty and lots of space for everybody.

Loved every part of it. Maybe the room could be a tiny bit bigger, as its not a cheap hotel. Then on the other hand we were always outside...

The hotel has a very nice beach, it was very clean and the staff was great. And the breakfast was amazing.

One of our rooms was not renovated so it looked a bit dated and it wasn't very well noise insulated(we heard fireworks in two nights). However, as I said before the rooms were cleaned well and the beds were comfortable.

The staff is amazing and very helpful, also the breakfast and dinner choice was very good. The beach near the hotel has amazingly clear water and the location is very good since it is within the walking distance of town.

So basically there are 2 parts of the hotel, one that is renovated and one that is not and they don't tell you that when you make the booking, also on their website and on booking they have only pictures of the renovated part. We were in a beachfront bungalow and it was a disaster, max. 2 stars room which is unacceptable for a 5-star price point and a 5-star hotel. There was an old and uncomfortable mattress, no mini bar, no coffee machine, and old air-condition that was blowing air directly on you when you sleep, but since there is only one small window it was the only option. The bathroom was very old, and the worst part was that it was dirty because we found hair from the previous guests in the bathtub. On the terrace, there were ants everywhere. The first night I complained and asked if there is available some other room and I was also willing to pay extra, but the manager dismissed me and said that the hotel is fully booked. They said that they will manage the ants problem and clean the bathroom again, but they didn't, my husband had to purchase an ants poison so we could get rid of them. The next morning, we decided that we want to leave, because this is not a holiday we wished for, so we made a reservation in Cayo (which I strongly recommend). They offered us another bungalow and we would have to move 2 times, but I read here in reviews, that it is worse, so we declined. Then they offered us a suite, that was ok and I give them credit for that but at the same time I wonder why they didn't offer that the night before when I ask them and was also willing to pay extra. So at that point my husband was so angry, that we left to Cayo resort and this was the best decision because our holidays in Crete from that point were perfect.

Excellent position, with private beaches and water-front places. The food is really good with several options, buffet or restaurants. The staff is very kind, always ready and supportive for any needs. Walking distance to the town of Agios Nikolaos.

The taxi company struggles to accept payment by card (better charge on the room).

Staff at the FO not very efficient

Simply marvelous❤️

Nothing

Lovely resort - not too big

Twin beds that were specified on the booking