Todo

Nada

Habitación tranquila

Lejos del centro

Lo que más me gustó fue la tención que tuvimos durante nuestra estancia. Íbamos con una niña pequeña y nos dieron muchas facilidades.

Fui embarazada y el plato de ducha era algo pequeño.

I liked everything. The room was spacious and nicely decorated. We chose half board and it was a very good decision because it was a real value for money. We had a wonderful dinner and absolutely amazing breakfast. I want to come back to Úbeda and stay at RL again.

We lived everything

Alles was perfect

the staff was really great

maybe the parking

This hotel is 800 m walk from the Ubeda bus station - completely the opposite direction away from town. So to get into town each day, the walk will take you 20 mins. As soon as I walked in before my check-in time, the lady at the front desk immediately told me she couldn't help me. All I wanted was to ask her to store my luggage at that point. WiFi is a joke here. I had to do all my travel planning down in the lobby. I saw this poor guy with his work laptop in the lobby trying to work. It was cold and rainy out, and kids were playing balls inside the lobby while he was trying to work. Signal is VERY weak in the room. If you need WIFI, this is NOT the hotel for you. and definitely not a place you want to stay if you have work to do. The hotel need a MAJOR upgrade on technology and remodeling. A room with no coffee machine, no reading lamp, limited electric outlet. There is a nice chair by the window for reading - but what is the use if there was no light there at night? Bathroom is dirty with brown grout throughout. Water does not drain in both the shower and the sink. Nothing makes much sense here. It is like they got all the random items and just put them in the room. Wine glasses were placed in the bathroom for brushing? I would recommend staying closer to town, somewhere with better wifi

The hotel was very nicely decorated. the bedroom exceptionally comfortable. and the food, both dinner and breakfast, was excellent egg by! 5 star service for 3 star price!!!

The hotel was beautiful we loved the decor a real pleasure to stay in such a beautiful hotel.

No kettle in our room. (I do like a cup of tea at bedtime)

Big and clean room with comfortable bed. Hotel location is at walking distance to the city center but far enough to skip traffic jams. Excellent breakfast and service. Personnel is very friendly and professional.

Everything

Distance from the centre

Fabulous hotel with all the facilities and clean and comfortable. Private parking if required.

The staff were unbelievably miserable. The manager walked the hotel looking miserable and at on point walked up and down the bar area in front of us with his phone on speaker shouting angrily at someone. A terrible attitude, I can only wonder why his staff are so miserable, not.

Great location great rooms great staff We really loved that hotel and would defiantly come back and to

Nothing!

The hotel was spotless and the receptionist was outstanding with communications and helpfulness. The hotel was very clean and spotless. The bedroom and facilities there were brilliant and bed was so comfortable, The evening meal was sublime. The food in the restaurant was absolutely delicious so that I could eat it again. I would most definitely come back and I would highly recommend this hotel. Many thanks

I am sorry I cant think of anything.

We love the huge pool and the staff is very friendly.

They should open the bar at the pool during summer.

excellent value for money. dinner was lovely

fan in bedroom that couldn’t be turned off. need a bit more signage

Hotel molt confirtable

I had booked for two rooms, once I got to the property I explained I only needed one bedroom with an extra single bed, the guy at the reception said it was ok to take one room and the other room won’t get charged . Once I came to checkout the new person on reception insisted i pay for two rooms although I only took one key and used only one room.

The communication between staff can be improved. I ended up paying for two rooms but only used one room.

Swimming pool although it was only open from midday until 2000hrs. The lift was very useful. Air conditioning was efficient as was the WI-FI.

The bedroom was carpeted,which was stained all over. Furniture tired ,decorating tired ,bathroom floor and walls all need renovation. No Bidet. No fridge. The catering was the worst aspect of this 4 star Hotel. Breakfast plated, the same every day.Lunch, menu del Dia the same every day at 20 euros per head. Dinner, the same menu card every evening again sharing plates. If the reason for this is Covid, then the staff should at least wear gloves and masks, this is not the case. The staff, whilst being pleasant and helpful were not trained as 4 star staff. This experience,was the worst ever we have ever had over 17 years of living in Spain and using Booking.com