A very nice hotel and welcoming staff. Beautiful setting overlooking Sidmouth. The meals were very good. The service also good.

The bedroom was very hot and there was no way of controlling the heating. I opened the window as wide as possible for comfort whilst sleeping.

We canceled our dinner reservation and booked at the hotel next door. Hotel reception

Receptionist, didn’t do her job. Very unsatisfactory

The location

I have stayed at the hotel many times and this was my worse experience - made worse as i had high expectations. The bed had dents on one side, the mattress topper filling had knotted up and therefore a huge hard lump had appeared and although i tried to move around couldnt, other parts of the topper had no filling left at all. We had asked on arrival re spa restrictions as aware that they can be having stayed before. Were told none. So didnt immediately go to spa. Went at 5.10 to be told that had to leave by 6 as had an aqua class. The staff at bar in the evening very slow and inattentive. The same at breakfast. Although we were only guests eating at time. The portions also seem to have become slighltly smaller, ( enough for me - but i can imagine for many not) also no additional marple syrup offered. The porridge was served in a very plain bowl and not added topping etc. I did discuss with the duty manager the issues with bed and spa, as i booked through Booking.com she said i had to raise with them. I am still awaiting response. - which again is not satisfactory

Lovely hotel with excellent food. Wonderful views. Helpful and friendly staff. Great location.

The hotel and our bedroom was like a sauna. The place is exceptionally hot and we had to turn the heating off at night to sleep. I dread to think of the heating bill and carbon emissions!! Even with the radiator set to 1 on the second day the place was plenty warm enough. Breakfast was good but the cooking was variable with undercooked eggs, a hardly cooked sausage and weak coffee. Managed to get a decent coffee the second morning, and ask for food to be well cooked. A la crate menu is pretty pricey, with no bundled offers at the weekend.

The room with view was exceptional . The room had enough comfort seating . And a balcony was lovely an extra treat to the view of Sidmouth beach. The breakfast was excellent . Dinner was good . Never used the pool or beauty .

The bed was a dipping towards the headboard . And the pillows were very uncomfortable. Lumpy. New ones needed.

The room was amazing! Everything had been thought of, comfortable, spacious and clean. Bathroom equally luxurious

If anything, water was not hot enough for a bath but who cares when the shower is soo good,!!

Good location. Friendly staff. Good quality breakfast

Small issue with bedding resolved

I love the comfortable single room and I love the swimming area and the staff etr very kind as I was travelling on my own

When I had my first shower, the shower med lead fell off the shower walland I had to mend it