Sofitel Sydney Wentworth
A propos de ce hôtel
"Sofitel Sydney Wentworth is a 5-star French luxury hotel ideally located in the city center, near the shopping and business districts.
Équipements
Climatisation
Internet/Wi-Fi
Fumeurs autorisés
Parking
Blanchisserie
Balcon/Terrasse
Téléviseur
Accessible aux personnes à mobilité réduite
Salle de fitness/sport
Adapté aux familles
Carte de Sydney
Hôtel à Sydney
Raisons de réserver
Comprend les essentielsClimatisation, Internet/Wi-Fi, Parking et plus
Réservez en toute confianceNous travaillons en partenariat avec les meilleurs sites de voyage pour que vous obteniez une bonne affaire sur la location parfaite.
€€€€
Avis
3.8/5.0
Bon(1 497 Avis)
Avis vérifiés à 100 %
4.0
1106
Renovations restrict Main Street access. Inconvenient when doors locked after hours and it’s raining
8.0
The location is great and although the hotel is under renovation, staff was super friendly and the executive suite I chose was spacious and super clean
Due to the renovation, breakfast area lacks of charm and reception is confusing a bit.
8.0
The hotel staff knew it was our anniversary and they surprised us with the most gorgeous petit fours and sparkling wine delivered to our room on our arrival. It was a lovely way to be welcomed. The staff were all so lovely and genuinely friendly. Our room was really nice - comfortable and clean. We really enjoyed our stay and will definitely be back! Thank you for making our anniversary even more special.
The mini bar was empty. It would be great to have some sprits and mixers in the room to make our own cocktails too!
3.0
The staff were all amazing, friendly and helpful. Bed was also very comfortable, pity all the noise prevented me getting a decent sleep each night!
Noisy horrible place where after 10 hours a day in a conference I was unable to get a decent sleep! The wait times at the lifts was a minimum 20 minutes with peak times over 1/2 hr. While it may “tick the boxes” for available services, this is NOT a 5 star hotel and I won’t stay here again.
6.0
The staff were amazingly helpful
We were not aware that this hotel is undergoing major renovations.
9.0
The location is terrific , great room service with a good menu. The staff were very helpful and friendly.
Could do with a movie channel or movie package, but that’s a minor thing.
1.0
Close proximity to Circular Quay
In room dining meal cold.
Towels paper thin
No toilet paper in bathroom
Shower gel dispenser empty
Room was not clean
Manager too busy to speak to me on check out . Was told he/ she would follow up and contact me .
As Accor member pretty disgusted with hotel .
10.0
Great location, service and staff!
7.0
Location was great and convenient and value for money. The hotel had a great ambience and smell throughout.
Breakfast was disappointing. I ordered eggs benedict and was unsure if they forgot about my order or it was a long wait but my family finished before I decided to get up and ask for it.
If there was a wait time on it I would rather have known and not make the order.
3.0
The head of the Concierge staff went out of his way to assist us. He helped us walk our 21st birthday items to the restaurant!
On arrival, 3pm, we got told our rooms are not ready, and to "go for a walk" A rather large group with 4 under 5 and a lot of luggage, we then where told we did not get the upgrade offered to us (we would have been charged additionally, more than happy with that) because full paying guests requested the rooms... last i check we had been paying full rate.
Later when more of our guests arrived i attended the desk to check them in, i confirmed we had one more set of guests coming in from interstate, and asked do i need to be present to pay, the attendant said no they have my card. When my guests arrived they got told 1stly they had no booking and secondly i haven't paid and didn't offer to pay, and they proceeded to charge my guest! Following this, their rooms had not been ready either!
I booked and paid for all guests for breakfast, this is now a group of 15, and when my guests arrived at the restaurant they got told they had no booking, even though i confirmed as i arrived before them to arrange a table, they got given a lecture saying their room only has 1 adult on it and they are 2 adults and a child! They got told that someone would be coming to our table to do a "headcount" as they believe we have guests who aren't checked in! They made my guests feel like criminals!
The rooms where dirty. My 2 year old found a clump of long black hair on the carpet and like toddlers do dug under the bed and found used plastic wrappers ! And as stated before, we had been emailed an offer to upgrade (paid) we requested the upgrades and then to be told " you are full paying guests" "so you cant have the rooms"
We have stayed at this venue before and never had this kind of treatment or experience! Horrible, 5 star no more... i would struggle to give a 3 star...
Mind you this was all for my Brother's 21st birthday!
10.0
The staff were very friendly and incredibly accommodating. We loved the buffet breakfast. The room was lovely and comfortable and very clean. The location was spot on as we were on our way to a cruise just a short walk to circular quay.
Nothing.
10.0
Very nice hotel
10.0
We had booked one room with Booking.com to celebrate our 50th wedding anniversary but we’re not particularly impressed with the room booked. I had rung the hotel directly to add an additional night’s stay and we were delighted that Vanessa, at reception, arranged for us to have a much nicer, larger suite for us for our second night. My husband and I were both impressed with the professionalism and care shown by Vanessa.
Disappointed in the size of the Classic King room.
10.0
Room 745, I loved the outlook onto the curved garden and our little Juliet balcony, walking distance to Circular Quay and all transport, Lobby bar was great with great food also and open till late.
I don't like that quilts are held on the bed with sheets these days
3.0
The head of the Concierge staff went out of his way to assist us. He helped us walk our 21st birthday items to the restaurant!
On arrival, 3pm, we got told our rooms are not ready, and to "go for a walk" A rather large group with 4 under 5 and a lot of luggage, we then where told we did not get the upgrade offered to us (we would have been charged additionally, more than happy with that) because full paying guests requested the rooms... last i check we had been paying full rate.
Later when more of our guests arrived i attended the desk to check them in, i confirmed we had one more set of guests coming in from interstate, and asked do i need to be present to pay, the attendant said no they have my card. When my guests arrived they got told 1stly they had no booking and secondly i haven't paid and didn't offer to pay, and they proceeded to charge my guest! Following this, their rooms had not been ready either!
I booked and paid for all guests for breakfast, this is now a group of 15, and when my guests arrived at the restaurant they got told they had no booking, even though i confirmed as i arrived before them to arrange a table, they got given a lecture saying their room only has 1 adult on it and they are 2 adults and a child! They got told that someone would be coming to our table to do a "headcount" as they believe we have guests who aren't checked in! They made my guests feel like criminals!
The rooms where dirty. My 2 year old found a clump of long black hair on the carpet and like toddlers do dug under the bed and found used plastic wrappers ! And as stated before, we had been emailed an offer to upgrade (paid) we requested the upgrades and then to be told " you are full paying guests" "so you cant have the rooms"
We have stayed at this venue before and never had this kind of treatment or experience! Horrible, 5 star no more... i would struggle to give a 3 star...
Mind you this was all for my Brother's 21st birthday!
5.0
Location
Comfortable bed
Room allocation.. given a disabled room when we booked a king room .. this room was booked 6 months in advance . Priority seemed to be given to international guests
3.0
Old, run down hotel with very slow lifts.
3.0
Poor service
Being told 1 week before we were being moved to a lesser quality hotel
4.0
comfortable bed, clean room, staff were very good
The lifts were not working all weekend. 40 min wait to get to breakfast one morning. No alternative stairs to use. At best there were 2 lifts operational, at worst there were none.
3.0
Location
Requests for bedding configuration ignored , was told if the beds were to be separated it would cost an additional $80
6.0
Close to where l needed to be
Breakfast
Small room
Even smaller bathroom
Showing its age
7.0
Efficiency of checkin. Recognition of loyalty at checkin.
Room 1433, plumbing noise from adjacent room 1435 loud squealing noise while guest was using water. Traffic noise.
Checkin paper work advised breakfast available 0630, staff advised 0700 hrs when I arrived.
10.0
The room is small but the bed is pretty nice. The location is great!
6.0
Property is well located.
For the price, the room was a shoe box.
8.0
Good location , friendly staff.
Way over priced.
8.0
Staff and location
Aircon didn’t work well
7.0
Location
Bit dated
10.0
Location, rooms great, friendly staff who were polite and helpful nothing too much trouble. Our second visit to a great hotel,the atmosphere is very welcoming in all areas!
Nothing really
7.0
Great location and breakfast was a great selection
Room was old, shelf in bathroom broken. Not cleaned thoroughly as found an old apple sticker stuck to the bed side table. Furniture old and tatty, glass tops chipped. Bathroom door is two doors which when wardrobe open a little awkward.
8.0
Fantastic location and helpful friendly staff
A bit pricey
5.0
Lack of information on check in. Room amenities a similar standard to most motels.
The standard of the property has slipped over the years.
8.0
location,staff were great,the room in general was comfortable
the air coditioner didn't work to well
FAQ
Combien coûte ce hôtel par rapport aux autres à Sydney ?
Le prix moyen d’une location à Sydney est de 120 € par nuit. Cette location est 25 € moins chère que la moyenne.
Le stationnement est-il inclus dans ce hôtel ?
Oui, le parking est répertorié comme un équipement pour Sofitel Sydney Wentworth. Pour plus d’informations, nous vous recommandons de contacter l’établissement pour savoir où vous garer.
Y a-t-il une piscine dans ce hôtel ?
Nous n’avons pas trouvé de piscine répertoriée comme équipement pour ce hôtel. Voulez-vous vraiment une piscine ?
La location Sofitel Sydney Wentworth accepte-t-elle les animaux ?
Malheureusement, ce hôtel n'est pas adapté aux animaux de compagnie. Essayez de refaire une recherche et filtrez pour "Animaux autorisés".
Quels équipements offre Sofitel Sydney Wentworth ?
Nous avons trouvé 10 équipements pour cette location. Cela inclut climatisation, internet/wi-fi, fumeurs autorisés, parking et blanchisserie.