Das Zimmer, die Lage und die Gartenanlage waren sehr schön, Das Frühstück war sehr reichhaltig. Selbst kurz vor Ende der Frühstückszeit wurde noch nachgelegt. Besonders waren wir vom Service begeistert. Nach einer Panne mit unserem Mietwagen kamen wir verspätet am Abend an. Trotzdem die Küche bereits geschlossen hatte, wurde uns noch ein Snack zubereitet. Das defekte Fahrzeug hatte abgeschleppt werden und durch ein anderes ersetzt werden müssen. Das Personal am Frontoffice hat uns in der Erledigung des Austauschs des Mietfahrzeugs bestens unterstützt und gekümmert. Aufgrund der zu erwartenden später als zum vorgesehenen checkout geplanten Abreise am nächsten Tag, wurde uns spontan eine Verlängerung der Checkout-Zeit ermöglicht. Nochmals vielen herzlichen Dank an Mary und ihre Kolleginnen und Kollegen!

Location is great

Courtyard is not private at all, room was very open to view from courtyard, curtains were not sealed leaving too much light coming in to the room

Location of the resort.

1 staff member ruined our entire visit. Their inability to act in an adult manner when given a basic request was unprofessional, to say the least. This 1 employee should not be in the customer service industry. Thank you to management for trying to rectify the situation.

Lovely ambience in the reception & lounge.

The air conditioning in the room didn't seem to reach the bed and surrounding area. Consequently I didn't sleep as well as I normally do. There was mould on the dark coloured grout between the stones in the shower. There was mould in the white grout in the lower areas of the shower.

The location is fantastic. We walked across the road for a meal where trees were a couple of options available.

Overall a decent stay for 1 night. Property is nice and staff were friendly. However property could use a little fine touch on the cleaning, especially on the outside around the rooms and stairwells.

Property is tired and in need of a small overhaul. Shower heads didn’t work properly, dirt and cobwebs everywhere on the stairs. Nothing a quick brush and hit with high pressure hose wouldn’t fix.

It’s location to everything

Location

Dirty. Bathroom smelt urine. Large Cockroach in bathroom. Flies. Beds too small for 4 people. I paid more than the other hotel thinking it was better. Some staff very rude. They need a course in customer service. People with young kids should drive as walking back on ur own in the dark was awful for them but was recommended by staff to walk there.