Excellent location. Comfortable beds.

All in one body soap, shampoo and conditioner! Would have liked separate.

Very good location. Walking distance to most things in Darling Harbour. Easy to get around. Will be a top venue when the construction is done in Darling Harbour. Room was nice. Clean and comfortable. Would stay there again. We were given an upgrade when we got there that we really appreciated.

I dont think there was anything I didn't like.

Excellent location for public transport. Within a 5-minute walk, there is both a ferry at Pyrmont Bay on the "F" line that runs to Circular Quay via Barangaroo, Luna Park and a couple other stops, and a light rail station on the L1 line that runs to Central. You can access pretty much everything in Sydney from these points. You "tap on/tap off" both the ferry and the trains using a credit card or Opal card (you need separate cards for each person). Just turn right on Murray Street when you exit the hotel and walk through the first intersection - the L train is on the left across the street (you have to walk down steps at the back of the pavement - not visible from the street). To get to the ferry, just keep walking straight through the first intersection for a few blocks and keep looking to the right. There is a wide boardwalk with a dock on the left extending into Darling Harbor. The hotel also has a nice view of Cockle Bay Wharf from their outdoor patio just outside the ground floor bar, and a 24-hour grocery across the street (a bit pricey, however).

Rooms and hallways were old and dated, definitely need updating. Room was a bit musty when we entered, but air cleared quickly once AC was activated. Bathroom only had combo body wash/shampoo, no bar soap or conditioner, so bring your own. Front desk personnel gave some really bad directions on our first day - had us walk all the way to Barangaroo to catch a ferry, even though we specifically asked about the Pyrmont Bay ferry. We ended up walking about 30 minutes to catch the ferry that had JUST LEFT from Pyrmont Bay on it's way to Circular Quay. So . . . be cautious about asking the front desk for directions, and trust your maps or Google.

location was ok

rooms too small and no hot water

Close to city

No biscuits, limited coffee, UHT milk, no information at all (about Ibis facilities or about local area) no do not disturb signs, room was small and pokey. Construction site out the window glad I didn’t stay there mid week. No pool- you have to visit Novotel for that. No bar facilities, breakfast was below average for the price.

Location was great! Staff were great!

Room size was so small. Very tired & dated look for the price we paid

Love the stay, very comfortable and close to everything. Was comfortable and convenient.

I did not like when I was charged 3 times for the same stay on my credit card. I made one booking and got a message from booking.com that the booking was not confirmed and was told I would get a credit. Which I did and then on check out, I was charged again. 3x debits (Charge) and 1x Credit. Not my fault that the first booking did not go through as I had a confirmation mail so I made another booking to ensure I confirmed my stay. I cannot reconcile my stay with the company card and could be responsible for paying out of my pocket. I have contacted the Credit Card Help Desk and I still have no help yet.

The staff were excellent

The place is very tired, bed was soft and most importantly not that clean.