Friendly helpful staff, Good location not too far from city center, Very clean and tidy rooms

Only thing was the bed was a bit small as was only a double (which i knew when we booked) but the mattress had a big dent on one side so it felt uncomfortable as we rolled into middle of the bed, only down side of the room, other wise great stay 😊

Great location, comfortable, clean, spacious, nice breakfast

Noisy - the windows let in noise from outside

La colazione è stata super

Mancava il phon

Good location, comfy rooms. Beautiful building.

Staff were pleasant but haphazard and not across all the detail they need to be. Was also expensive for the facilities available (appreciate it was New Year’s Eve).

Die Ausstattung der Zimmer war schön, und alles war SEHR sauber. Das Personal ist sehr freundlich und hilfsbereit. Das Frühstück war exzellent.

Wir hatten leider ein Zimmer im obersten Stockwerk. Das Haus hat sehr viele Treppen, so dass das etwas unbequem war, vor allem bei der An- und Abreise mit den schweren Koffern.

A bit small and tired

location

problems with rooms one was on 4th floor one ground. l had asked for lower floors. we are all seniors and l had had knee surgery. property is very tired and dated needs refurbishment looks like a hotel from the eighties. maintenance is poor , hooks off in bathroom peeling wallpaper. it says it is 3 star but isn’t no bar or lounge so it is a bed and breakfast . breakfast room small tables and cramped staff are friendly but seem to be all students who have had limited training this was especially true at breakfast time as other guests tried to order and were not understood no management available to talk to. l did complain but was told the manager wasn’t able to see me. l found out the next day the manager looked after 4 hotels so had not been in the property when l complained. she did not ring me just left it to reception to apologise whilst there another guest refused to stay in the room offered as the hotel was not as represented on your site.

Excellent location all staff very friendly and professional would recommend

Bath towel could have been a sheet little small