The location the very kind staff. The fireplace in the room that they light up at night The view all the soaps ecc

I personally did not like the decor of the room to austere and dark but I got use to it wt the end

Exceptional overall experience. We stayed for our marriage (Copenhagen town hall) and the staff went above and beyond for us. including complimentary champagne and sweets in our room on the night of the weeding. The facilities themselves are beautiful and full of character, the location couldn't be better, and not to mention the added benefits of the daily Tivoli passes, bike hire and a wonderful rooftop bar all of which we utilized during our stay. I will absolutely be recommending this hotel, it truly played a part in our wonderful Copenhagen experience.

Nothing at all!

everything! staff helpful and friendly

nothing!

The location was so close to everything across the street from central station , very speedy access to airport . Decor in and out lovely , beautiful flowers everywhere . tranquil treatment rooms in the Spa. but the staff were by far the best part of the hotel , friendly , funny and helpful

absolutely amazing. all what family can dream of

nothing we can not like

nice bar - great Breakfast

plastic on front - poor entrance

excellent service at the reception

Stunning hotel, very magical at this time of year. Room was beautiful with lots of little touches. Great facilities all round. Breakfast was great. Staff are absolutely amazing.

Nothing!