Very nice beach and pool area.

Bad food. Period. Remember I warned you. They know it, you will learn it. Reservations for the “specialty” restaurants is a joke. Our group was limited to 2 reservations each for seven night stays. They claim you are “allowed” 4 but then only “Two are left available”… (even 4 would be a joke) Understand that meant for our people 19 nearly consecutive meals at the buffet. And the buffet is terrible. The specialty “Steak House”? Ha, it’s the lunch buffet meat brought to your table conveniently located in the lunch buffet room. Their old room key system is broken, get ready to count their excuses each time you have to take the long walk back to reception for new keys. Barcelo a massive hotel company that knows the key system is old and broken but just expect you to put up with it. What you gonna do?

Beach, snorkel, food, pools, facilities.

Nothing particular

the hotel facilities are great and they are better maintained that the rooms. the beach are is quite nice and wide

some of the parts in the room are old and not so properly manteined. For example the bathtub, there was a stain that could have been easily fixed. The last night big groups of teenagers arrived and as anyone could have anticipated, they were making crazy noise and party during the night. I called reception 3 times and still couldn't solved the problem... we basically paid one night of hotel where we could sleep at hotel. if you actually are looking for a holiday to rest this might not be a good option for you.

The resort itself is stunning - great facilities, quick and attentive service and friendly staff. The buffet had a great selection of food and drinks on offer.

Taxis are the main mode of transport and they all try to rip you off!

Had multiple problems with the air conditioning, customer service was very slow to solve the problems, staff was nice but unable to find solutions.

The pool was great and swim up bar was fabulous.

Every bit of the alcohol was watered down, the staff wanted you to give money to “get” into the restaurants that were included, it was a constant struggle to get a table to fit 5, instead of a table for 4 with an extra chair pulled up, forget getting a towel if you forgot your towel card, I could go and on. I’m never going back and will never recommend this resort to anyone.

The service at reception, at restaurants.

Terrible service, staff were really rude. Check-in was a nightmare, a lot of problems and zero solutions.