The pool and happy hour for guests

How far it was from San Juan

The staff was friendly.

It was dingy and needed updates. Lighting fixtures rusty. Stains on furniture and walls.

El cuarto, el desayuno, el Vestíbulo

Que nos recordaran que nuestra salida era hoy y todavía faltaban 20 minutos para salir. Deben limpiar mejor la piscina.

Beautiful location

Beach needs a rehaul

The breakfast was great every morning. Friendly staff clean rooms good vibes

I wish the pool was a little deeper

I loved the beautiful views I loved that you had a bar right by the pool and from the pool you could go straight to the beach

A lot of things the ceiling in our room was leaking the food and drinks weren't a big selection it was good but a little over priced you do have a Chinese restaurant & a steakhouse with a casino across the street but the resort is pretty boring there's no actual activities or shows going on it's more so a place for you to eat drink & lay around doing nothing

Food was terrible

Very good.Good to rest and entertaining

N/A

I didn't like that is wasn't no users in the area. Taxi was $75 each way.

Everything was very clean and accessible. The employees were very helpful and friendly.

Lack of room service, rooms weren’t cleaned daily nor there weren’t clean towels daily we had to use same towels for the whole stay.

Good breakfast. Swimming pool.

I thought the accomodation in general was a little 'tired' and in need of upgrading. We booked the accommodation as 'pet friendly' but disappointed with restrictions advised.

Breakfast, beach and pool and spa

It's a lie that with the resort fee the kids have free meal.

I liked the food, accessibility to beach and pools, staff very friendly and accommodating

The lobby and common areas were dark, not much entertainment on resort, roach in the food area

It was clean hotel staff was friendly and close to the beach

The bar tender had a bad attitude. The restaurant employees were very helpful and friendly

Breakfast

Value of money

Loved breakfast and location !

Pool towels were not available immediately. I was called security for asking for towels on the front desk!

First time and last. Room service champagne and strawberries for an attempted couple surprise were ruined by stupid rules, overpriced stay with such bad service. The only likes at stay were the breakfast buffet restaurant staff and the amazing housekeeping assistant manager super nice..

Not welcome before check in, not welcome at the entrance and bot welcome at check in, horrible experience. Front desk staff rude. Room service unacceptable, overpriced. Room 712. Air Conditioner damage, room was hot.uncomfortable temperature 74degress at night time.

everything!

n/a

it was in a beautiful location

Room service sucks