Novotel Aix-en-Provence Pont de L'Arc
A propos de ce hôtel
Featuring an outdoor swimming pool, the Novotel Aix-en-Provence Pont de l'Arc is located 4 km from the historic center and provides easy access to the TGV station and Marseille-Provence airport.
Équipements
Piscine
Climatisation
Animaux de compagnie acceptés
Internet/Wi-Fi
Fumeurs autorisés
Parking
Balcon/Terrasse
Téléviseur
Accessible aux personnes à mobilité réduite
Jardin
Adapté aux familles
Carte de Aix-en-Provence
Hôtel à Aix-en-Provence
Raisons de réserver
Idéal pour les animaux de compagnie
Comprend les essentielsJardin, Piscine, Animaux de compagnie acceptés et plus
Réservez en toute confianceNous travaillons en partenariat avec les meilleurs sites de voyage pour que vous obteniez une bonne affaire sur la location parfaite.
€€€€
Avis
3.4/5.0
Moyenne(712 Avis)
Avis vérifiés à 100 %3.0
Malheureusement rien
Hôtel très vieillissant très mauvaise image pour l’enseigne Novotel et le groupe Accord !
Petit déjeuner avec arrêt à 9h30 c’est lunaire 🧐et en plus à 9h15 obligé de nettoyer notre nous même 🤷♂️
7.0
部屋が広くてツインベッドも大きくゆったりしていた
特に無し
8.0
Room was quite big. Pool was good, Breakfast was included, but our leavig their charged 2 extra breakfast explaining only 2 were included.
1.0
La receptionist è stata gentile
La camera casca a pezzi, il lavandino era semi staccato dalla parete e il riscaldamento non funzionava. Odore terribile in camera e corridoio
4.0
Dinner was dreadful
5.0
the staff was friendly
The room was dirty, especially the carpet
1.0
The worst hotel experience I have ever had. The room was in bad condition. The carpets were heavily stained, there were stains EVERYWHERE, even the curtains were stained. The furniture is very old, it needs replacement. Food in the restaurant was absolute nightmare. We got a burger with stinky boiled meat instead of minced meat. We also ordered so called “salmon bowl” which contained rice, that smelled like fridge, the vegetables from another dish, composed clearly few hours ago, the bowl was also full of water, and the salmon was not fresh. I have never in my life seen such things in a restaurant, even the cheapest one. When we complained to the waitress, she was not surprised at all. So I guess she was not hearing this for the first time. This hotel surely doesn’t deserve 4 stars. I do not recommend it to anyone.
6.0
location and bed.
Hot Breakfast was cold at 07:00. Orange juice was off as strange taste, fizzy. Not as good as usual so skipped it following day. The hall outside the rooms is very tired and needs refresh. Rooms with piscine and garden view on the ground floor are better. Noisy people above on first night.
7.0
nice Pool area, very friendly service
motel style, carpet floor, charging station not working
4.0
The gardens where very nice.
The room was dated,It was difficult to get into the bed as there was only 6 inches of space on one side
and the curtains needed washing.The carpet needed cleaning and the door key sometimes did not work.
The gates to the car park were supposed to be locked at 8pm for security but were never locked as there was a longtime problem with the receptions system for monitoring the security.
Similarly the TV in the bar area was not working and apparently this was reported 3 weeks ago.
The reception staff where unable to offer any advice of what to see and when asked were the garden centres where they sent us to a Florist!!
6.0
The staff was friendly and helpful.
The room really needed some improvements since their were stains in the carpet and everything looking very worn.
7.0
good location and quite
not that clean as expected
1.0
The hotel
The staff
Thé breakfast
The pool
Thé garden was fantastic
The first night the room smelled so bad
The air con was so noisy
The bathtub so old it was disgusting
2.0
The outside was pleasant.
The room's are filthy with carpets with heavy disgusting stains on them. The staff was nice and very uncomfortable with the situation. We had two nights and two rooms booked and cancelled the second night for both rooms. The hotel told us that it would refund us ~300€, we only received 174€ from booking without a clear explanation so far.
5.0
Location
Needs an update
8.0
The hotel was much more clean and nice than expected! The hotel itself offers also some play area for children and a restaurant downstairs. Coffee was available on the bar even though we didn`t have booked breakfast.
The location was difficult to find for us coming from the highway
1.0
Nothing good about this place
Dirty room &smelly. Very rud manager.we moved out
5.0
very nice park behind the hotel. dog friendly. nice staff.
the room smelt cold cigarette. we asked to change and they accommodate. we chose the hotel for its vehicle charging station…which was out of order.
9.0
Piscine accessible
9.0
Room is big
Facility very old. Highway noise during the night
9.0
really friendly staff, convenient location and good facilities
8.0
Very friendly staff
4.0
Friendly staff.
Nice large parking area
Outdated rooms: room, carpet (room/hallways etc..) dirty/old carpet everywhere, stains and colors shows the years.
The stains on the carpet gives an immediate negative impression on the general rooms/hygiene and underlines the age of the rooms.
Kitchen was weak and mediocre at best, breakfast mediocre, dinner weak.
7.0
overall
location, but… no noise in the room
7.0
the pool. the staff was really friendly.
the rooms need renovation, for a four stars hotel they were basic.
9.0
the room was nice , room service food was good .
the breakfast was not good to repeat , poor variety of fruits , we did not like the taste of cofee , the swimming pool and terrace was out of service .
7.0
great location with easy access to the motorway. convenient hotel that had everything we needed, including free parking on site.
pillows were sad and only two for a double bed. No conditioner or body lotion available.
the toilet is separated from the bathroom.
FAQ
Combien coûte ce hôtel par rapport aux autres à Aix-en-Provence ?
Le prix moyen d’une location à Aix-en-Provence est de 103 € par nuit. Cette location est 31 € moins chère que la moyenne.
Le stationnement est-il inclus dans ce hôtel ?
Oui, le parking est répertorié comme un équipement pour Novotel Aix-en-Provence Pont de L'Arc. Pour plus d’informations, nous vous recommandons de contacter l’établissement pour savoir où vous garer.
Y a-t-il une piscine dans ce hôtel ?
Oui, Novotel Aix-en-Provence Pont de L'Arc comporte une piscine. Bonne baignade !
La location Novotel Aix-en-Provence Pont de L'Arc accepte-t-elle les animaux ?
Oui! Ce hôtel accepte les animaux domestiques. Pour plus d'informations, nous vous recommandons de contacter le fournisseur de réservation au sujet des politiques relatives aux animaux.
Quels équipements offre Novotel Aix-en-Provence Pont de L'Arc ?
Nous avons trouvé 11 équipements pour cette location. Cela inclut piscine, climatisation, animaux de compagnie acceptés, internet/wi-fi et fumeurs autorisés.