Hotel é excelente, muito bem localizado, perto do metrô. Quartos confortáveis, café da manhã delicioso.

Accueil chaleureux, chambre super, beaucoup de confort, piscine, proche du métro, calme

wifi non sécurisé

Mai fatta colazione in hotel poiché troppo cara.

Acqua piscina e ambiente piscina troppo freddi.

Rövid utazáshoz teljesen megfelelő, ár-érték arányban kiváló szállás. Közel van a belváros, gyalogosan és tömegközlekedéssel is jól megközelíthető. A reggeli nagyon jó, a személyzet barátságos, segítőkész.

A wellness nagyon kicsi, de persze nem ez a hotel fő profilja. Az étterem kínálata elég szűkös.

Große Auswahl beim Frühstück. Zimmer groß, vor allem im Verhältnis zum Preis. Sauna und Pool prima für ein Hotel fast mitten in der Stadt. Lage gut, weil Anbindung an öffentliche Verkehrsmittel gut, Einkaufs- und Restaurantmöglichkeiten in unmittelbarer Laufnähe und die Innenstadt in 10 Minuten Fußweg erreichbar.

Die Öffnungszeit der Sauna hätte früher beginnen können.

Das Personal war sehr nett und das Frühstück war sehr gut.

Wenig bzw. nichts für Veganer. Die Preise an der Bar stehen in keinem Verhältnis.

This hotel was ok. In general, it was clean and smelt nice (subjective, of course). The swimming pool and spa area was good. Breakfast was good. Parking (at an additional fee) was very convenient.

The mattress was not good - we prefer a firmer mattress and this was so soft. We booked a room for three but upon arrival the room was only set up for two (no bedding or towels for our child). They did rectify the problem, but it was a bit frustrating. We didn't enjoy the evening meal in the restaurant.

It was so nice to have a pool since we had a little one with us and the sauna was great for us. We also enjoyed the playroom too!

The buffet breakfast was very expensive. We only did it once during our 5 days there because of the price.

Lå tæt på u-bahn og i et roligt område

Dyrt, og fik ingen rabat selvom pool var lukket alle de dage vi skulle være der på nær en enkelt dag, Og da den endelig åbnede var vandet koldt, og sauna var ikke tændt. Alt for dyr morgenmad til 26 euro.

La sauna

La piscina,troppa confusione

Very clean and nice place

Schneller Check-In. Guter Service

Betten viel zu hart. Die Nacht war der absolute Horror. Sowohl die Kissen als auch die Matratze hatte keinen Komfort.

Seit Jahren unser Lieblingshotel für Stopover in oder aus dem Urlaub! Tolles Lage, Tiefgarage (!), bequeme Betten

Das Frühstück ist toll, aber mit 28€ auch sehr teuer! Da es bei der Einchecksituation sehr voll war, dauert es ziemlich lange.

Breakfast was excellent, location was very good as well. The receptionist was very friendly and offered to extend parking for a few hours free of charge.

The toilet was dirty. Complimentary that you get in every hotel, just wasn't there.

Clean and friendly . Easy to get to airport and town. Allowed me to use wellness centre for a shower as my flight is at night.

Did not replenish coffee packs and sugar packs and water.

Das Zimmer war ausreichend groß. Angenehm war, dass Badezimmer und Toilette räumlich getrennt waren. Großes Fernsehgerät und eine ausreichende Anzahl an Steckdosen waren vorhanden. Das Zimmer und das Bad waren sauber. Das Hotel verfügt über einen schönen Innenpool und einen gut ausgestatteten Fitnessraum. Das Frühstücksangebot war reichlich und von guter Qualität. Obwohl wir in der Hauptzeit (gg. 08.30 Uhr) den Frühstücksraum aufsuchten, waren ausreichend Sitzplätze vorhanden. Vom Hotel aus ist der Marienplatz (Zentrum) zu Fuß in ca. 15 Minuten zu erreichen.

Die Minibar im Zimmer enthielte leider nur eine Flasche Mineralwasser (stilles Wasser). Hier hätten wir eine größere Auswahl an Getränke erwartet. Wir hatten am Abend noch die Hotelbar aufgesucht. Leider war hier der Service nicht gut. Das Personal hinter der Theke (eine Frau und ein Mann) waren mehr mit sich selbst beschäftigt, als auf die Barbesucher zu achten und deren Bestellungen entgegenzunehmen.

Pillows were not comfortable!

Our hotel room was great. The breakfast had a good selection, even orange marmalade and baked beans! Yes I’m British.

It would have been nice if they provided a shower cap for the hotel room.

Nice lobby, friendly staff, small kids area in the lobby. Room was rather small for our family of 4 (2 adults and 2 young children), no place to move really.. but we only stayed there 1 night and location was convenient (25 minutes to the old town and 5 minutes the river and to the Deutches museum. Some bars and food spots near by.

The room was really small

The location was good

First when we got there the door to our room was jammed, then the water in the shower wouldn’t go down. The manager told us that he will give us an upgraded room after we complained for the second time and a drink on the house. We didn’t get an upgraded room they just gave us the same type of room on a different floor. The bartender thought it would be funny to make fun on me when I ordered a martini. And continue to laugh at me including other clients at the bar - very inappropriate. Guest services were ok was expecting more from Novotel

Super friendly service, super clean, nice pool and location is perfectly for sightseeing.

It was all perfect.

The beds were very comfortable. It was nice to have air conditioning, but the A/C didn't really keep the queen room with sofa bed cold. It was nice to have a pool for our children to swim and play. The location was just alright. It is a bit of a walk to get to the Marienplatz or to catch any sort of transit. We had one queen bed room and that was quite spacious. We had two queen bed rooms with sofa beds, and those rooms were quite tight. The lobby had a small kid play area that my 3 year old enjoyed, with legos to build with and an interactive game area.

There was no place to put your luggage, except for on the floor. There was little counterspace in the bathrooms for your belongings and absolutely no place to hang towels, so we needed new towels each day as our others wouldn't dry. It would have been nice to have a little table in the room to sit at to eat or do computer work. The small bar fridge didn't keep anything cold. The beer in the lobby was quite expensive (there is a gas station next door that has beer for at least 4 euro cheaper). One night we ordered takeaway from the restaurant and it was over an hour wait for our food. We had to ask three times if it was coming. When we finally got it, the food was barely warm and the salad was not great. When we talked to the wait staff and the front desk, they didn't care or give any sort of resolution. Do not waste your time and money at the restaurant in the hotel.

The location turned out to be quite good, in walking distance from center and also some nice spots around.

The pool area was not as nice as in pictures, in reality quite small, crammed and hot (we went there for a swim but returned directly. Room was ok, a bit small for a family room though.

location, sauna, swimming pool

waiter prefers to argue instead of giving me what i ask for