Location was perfect. Staff was friendly. Room was big, clean and had most of what we needed.

In my opinion, I prefer firmer pillow and the pillows were too soft. I also felt that the room was not sound proofed enough but I understand this is what happens in an older building.

Very conveniently located right in the centre of Wernigerode, a city located at the Harz mountain range, small yet beautiful. We like to stop here during our end of year holiday transit. The city has a very cosy christmas market. The hotel is very good for families with kids. It offers spacy and comfortable studio rooms, with a separate bedroom and a kitchenette. We were able to charge our car overnight at the charger available at the hotel's parking.

No remarks here.

Paid a bit of money for breakfast. Poor choice. Would not have bought it had we known. Not problem in the past. Always been good.

Brilliant location, fantastic restaurant (Das Kartoffelhaus) and the staff were friendly, helpful and very lovely; ps really good breakfast 👍

Positive and productive Staff, Cleanliness of Room was excellent, Breakfast buffet was a treat! As well as being constantly refilled by staff.

The hotel has the Kartoffelhaus and it was closed on the Wednesday we were there....This is 2022 isnt it time Germany changed this half day Wednesday closing 😊?

Superb location - breakfast included which was extremely varied and well served. Room large with sofa/fridge and balcony - excellent and much needed in the heatwave. Lifts were also welcome in the heat!

Once we had worked out the designated parking near to the hotel, it was perfect. That took a little time and during that time we were parked on the road and worried about being issued a ticket. The difficulty was that the duty staff when we arrived spoke very little English. Eventually with a combination of my German and his English, we worked it out and it was perfect thereafter. A reminder about the tourist tax would have been useful when we checked in, rather than being presented with the bill as we left. Again, probably down to our combined language skills:)

Location

Styling of the rooms; breakfast

Very nice room with balkony, great spacious bathroom. In the center and 20 min. stroll to castle

A bit hot in the room

Great place for family, very close to everything interesting.

If you open window to street view, little bit noise

Fabulous location. Google maps does not recommend any public transport connections, so you have to go directly to the local transport system website. Extremely comfortable beds, wonderful breakfast, and the free transport ticket and book of vouchers you receive on paying the City tax offers discounts to a number of really cool sites. Don't be surprised when you arrive at the Kartoffel Haus and don't see a hotel reception. It's in the courtyard in the back, and the restaurant staff are kind enough to show you the way.

Location is great, and the staff are very nice and friendly!

Great location

Can be a bit noisy having a room right above the restaurant(s) entrance

Amazing village. The hotel is right in the old town

Pricey for what it offers