Lage, Hotelambiente ingesamt sehr schön, Hoteldesign und Ausstattung

Zimmer war staubig (sichtbar mit bloßem Auge), Kaffeeflecken am Bettende, Urinkalk in der Toilette, Föhn hat nicht funktioniert (es wurde schnell für eine Lösung gesorgt und daraufhin dann ein Techniker besorgt)

La posizione è molto strategica e la prima colazione era molto adeguata

Camere che considerare nello standard è molto azzardato, la disposizione dei sanitari (a vista) è orribile. Inoltre trascorrere un giorno su tre senza acqua calda è inaccettabile per una simile struttura.

Keine Möglichkeit um auf Zimmer zu frühstücken, immer ein Problem wenn man alleine reist und im Früstückraum mit einen kleinen Hund ist und nicht ihren Frühstück zu holen kann. Hygiene regel, der Hund bleibt nicht alleine sitzen am Tisch.

Excellent location for accessing all areas of Berlin.

The bathroom offered no privacy. It wasn't a separate room from the bed/living area, rather a frosted glass pane (quite seethrough) separating both the shower and toilet from the room and another glass pane between the shower and the toilet. My friend and I weren't expecting this as it wasn't explicit on booking.com and were quite disappointed. Very unusual set-up, no doubt space-saving, but not ideal nonetheless.

Room was clean and good Location excellent Good connectivity Good restaurants at walking distance So many shopping options Places of tourist interest were at walking distance only Over all good value for money

Bathroom was small,wash basin was the part of room next to bed In breakfast they should include some vegetarian dishes too

Close to everything

Soap outside the shower cabinet (fixed), open glass doors in shower - exposed to the room - luckely travelling alone, small narrow separate toilet, feeling of 1970s deco

Great bar, good location, comfortable room, high quality hotel

The room was a little tight and the bathroom it was not very private.

The location is nice and the staff very friendly.

The elevators taking ages sometimes. The pillows are just too small and not comfortable. The WiFi is A MESS! Both are not working properly.

Clean, comfortable, and excellent location.

Room was warm

Location and the view

Glass around toilet, would prefer a separate room. Breakfast wasn’t great

Perfect location, friendly staff, very nice overall experience.

Perfect location. Room is clean, light and very well organised. Self checkin kiosks is very comfortable and time saving.

clean, excellent location, atmosphere was really friendly, view was stunning and staff super helpful.

only one coffee pod on the first day no refills additional days. toilet & shower frosted screen not enough privacy. room could be a bit bigger.

Very friendly and helpful staff, great location at Alexanderplatz near public transportation; very comfortable beds; we booked a "panorama" room on an upper floor with excellent views.

Air conditioning did not work; and not having AC available was rather uncomfortable given intense sunshine on one day and having had an upper floor room. It was not fixed in spite of immediate reclamation.

to much crowded , waiting for elevator

the rooms are really big and have all the facilities you could need for a few days stay. location is great, right next to trams, trains ect

bathrooms are a little tired

We chose the hotel due to its strategic location in Berlin Mitte.

Our stay at the hotel from June 16 to June 19 was an experience we have never experienced before. My wife and I travel the world. And since our name is Alexander, we wanted to get to know "our square." That's why we chose this hotel... What was our surprise when at check-in (we had B&B mode) the receptionist told us that neither on Friday nor ever can we pay for lunch or dinner. And that's because there is an international event. There were also problems with the place at breakfast, because the participants of the event thought they had the whole hotel to themselves. I won't mention the details, like it was impossible to walk around the reception in places, it was like a train station... We understand the importance of the event as such, but also its importance for the hotel's economy. We just don't know why you offer this term to guests who pay for their stay with their own funds.

the location and view

the service

poor rooms

poor room

Breakfast was fine, rooms comfortable, area could have been better. Building work not expected, but no noise so not a problem. Desk Staff were excellent.

Bed and bathroom

Wifi

The roof top bar costs €6 to visit, even for guests. It has limited seating, a poor drink selection (a limited choice of a few beers wine or cocktails) and you have to climb 3 floors of emergency exit stairs to get there.

Great location, great city views!

Separation of room and shower

the location and building is great

the staff is careless, the restaurant closed at 20:30 that one day because « the hotel was too full », no room service, broken elevators.