Das Personal an der Rezeption war super freundlich und hilfsbereit. Das Zimmer war sauber.

Die Dusche war sehr laut.

air conditioning doesn’t work properly, no kettle, no coffee machine

The bed is perfectly comfortable, i loved it. The receptionist was great while check in, she was so good at communication with us, warm welcoming, and eager to support us. Thank you.

A bit far away from s bahn station. You need to walk at least 10-15 min.

The area was good

There was only one bed. No tea kettle and sugar in the room

The room was very spacy, I don't think I've ever been in a hotel room this big (ignoring apart hotels/holiday homes). It also had a nice balcony. I think I just hit the dynamic pricing jackpot.

The hotel is located in a quiet and clean area, which is a bonus. The breakfast was good

For a 4-star hotel, there are a few things missing. Especially when accommodating people coming to Frankfurt for work, i.e. exhibitions. We did not have any access to iron or ironing boards, except for the utility room which had only one working iron. For some of our staff, the lack of a kettle was also a minus. Having a kettle in the room with some coffee/tea etc is now standard in any European hotel. One of the staff members almost shouted at me when I grabbed some tea to have in my room for later when I get back from work, which was very disappointing.

great location

the staff were exceptionally helpful and friendly

nothing