Hotel was good as expected but my stay was made exceptional due to the kind hospitality of the staff, particularly the driver Vladimir who went above and beyond. Vladimir provided helpful information at his own initiative, was always on time, helped me with my bags and whilst doing so he always had a smile on his face. His professionalism and proactive approach made me feel welcome and is the reason I will choose to stay at the Crowne Plaza hotel rather than others in the area on my next visit.

I thoroughly enjoyed my stay at Crown Plaza Geneva, I had decided to stay an extra day following a ski trip with friends to Chamonix and this hotel was superb, the room was very clean and quite and the staff incredibly friendly. However, one of the best features was the free shuttle bus from the airport to the hotel every 20 minutes, this was a life saver for me and I used it several times.

nothing I loved my stay

Habitaciones cómodas

Frecuencia del transfer al aeropuerto

Spacious room and convenient location for airport with free transfers. Staff were friendly and exceptionally helpful

Ristorante era ok

Camera molto piccola , fredda e rumorosa

Быстрое заселение, персонал приветливый, вошел в мою ситуацию, рассказал/ показал, помог при заселении, видели мою усталость и безысходность. Поняли, когда просил не звонить во что бы то ни стало.

Улучшить работу с кредитками, списание прошло с 4 или 5 раза. Остальное - ОК.

Very handy to the airport and shuttle bus service was excellent. Room was great and check in excellent. Breakfast also very good.

نظافه واستقبال رائع

غرف صغيرة جدا

Insbesondere der Shuttle-Service zwischen dem Genfer Flughafen und dem Hotel um Ihren Mitarbeiter aus Portugal, Herrn Ramillo, war MEGA! Das gilt auch für Ihre Kolleg*innen am Empfang! Ich würde denen folgende deutsche Note geben: 1,3! Ansonsten war das Gesamtpaket stimmig.

Die Herrschaften an der Empfangstheke müssen dafür Sorge tragen, dass die Bedienung der Gäste unabhängig von ihren Kleidungen, vielmehr ihrer Ankunftsreihenfolge rigorös erfolgen muss! Manche haben sich leider vorgedrängt; es muss nicht sein meiner unmaßgeblichen Meinung nach! .

Stilvolle Zimmer

Der Strassenlärm war im Zimmer erheblich zu hören

Le service du petit déjeuner au top, le service de navette au top, la vue depuis la chambre,

Location - it was easy to travel to city center and back

Room faced a petrol bunk and a main road with decent traffic - hence it was busy all night. While staff had asked me which room I wanted - if I wanted at the back side. I was unaware of this traffic infront.

This hotel is great for a business stay near the airport as there is a regular shuttle and a bus service. No need for taxis. Very extensive breakfast buffet.

First night the room I was unable to increase the room temperature but the hotel staff provided an additional heater once I reported it

كل شيء موقعه قريب من المطار الباص ينقلك الى اي مكان في المدينة والى المطار مجانا

لاشيء

nice rooms, close to the airport

the coffee in the room

قربه من المطار ويوجد خدمة توصيل للمطار مجاني يعطونك بطاقة لاستخدام المواصلات مجاني الموظفين ودودين جداً والفطور متنوع يوجد محطة جنب وفيه بقاله وفيه مطاعم ايطاليه قريبه توصل الى السنتر والبحيره خلال 15 ربع ساعه بالباص يوجد مول قريب ومغسلة ملابس مسافه مشي 10 دقايق

المواقف غاليه الليله ب 25 فرنك وضيقه جداً جداً جداً

A pleasant enough room -- a Premium room -- on the top floor, with all the usual facilities. Airport location is excellent

The executive lounge did not at all live up to our expectations. The choice of food was minimal, and some of it (e.g. the dessert) was dessicated and unpalatable. The selection of beverages was also narrow. Some fellow guests came into the lounge, took one look at the food and quickly departed.

This hotel was a little further from the airport than I'd expected, however the shuttle buses are efficient. The rooms have been recently renovated and are very clean and comfortable with all necessary amenities.

Ontbijt was prima, voldoende luxe keuze

Het uitzicht

Excellent hotel, polite and helpful staff, room immaculate. Airport shuttle every 20 mins.

Nothing first class.

I like the breakfast a lot. The infrastructure of the hotel and facilities. I did not like that I need a change of the room and they did not make the room the last day.

The cleaning service did not do the room last day.

Location was perfect for our purpose of getting to airport early the following morning

Nothing to dislike

Front desk people were excellent.

Had several problems with room key.

Modern and comfortable. Very handy for the airport. I walked it in 15 mins. But also a shuttle every 20 mins.

—

The location is great if a stay near the airport is needed. Very good breakfast. Comfortable room

The shuttle from the airport to the hotel is supposed to leave every 20 minutes. We waited for 45 minutes but it didn't come. And taxis in general refuse to take passengers to the hotel because it's too close. We finally found a taxi that agreed to take us. At the hotel we informed the receptionist but she insisted that the shuttle moves on time. We thought it a bit rude that she was not listening to our complaint. Another problem I had with the hotel, and the reason why I didn't rate it higher, was that I tried to call the front desk multiple times that night and there was absolutely no answer. I find that completely unacceptable. It made me feel unsafe in my room not being able to reach help if I needed it. Totally unacceptable.

Free shuttle bus, very comfortable room, location very close to airport and bus stop to city centre.

Staff not helpful- refused to provide a hard copy restaurant menu (told to scan QR code yet hotel WiFi not working), refused to take food order in person at bar, must return to room and use telephone from room.