Staff was very accommodating, answering questions. Breakfast was very good with enough selection. Easy access to the hotel from the airport.

central location, ideal for visiting the city

The location of the hotel is very good. There are plenty of shops and restaurant nearby. The breakfast provides a good variety of choices. The price is competitive.

This hotel cannot be directly reached by car. It creates problem for booking outbound transportation, since you have to establish a meeting point with the driver. The bathroom is a bit worn-out, water may leak out from the corner under the glass panel when taking shower.

Good location. Basic but all you need breakfast included.

Bathroom floor very wet after showers due to style of shower screen.

The room had no outside window, that was a problem but not such a big one because of the location of the hotel wich is very good right in the midle of the old town. But the noise from the elevator was horible, we could not sleep, all the rooms are near the elevator and that is a problem especialy at night. So at 7 a.m. after my horible night sleep from the noise of the elevator and the uncomfortable bed i was woken up by the smell of food, really really hard smell , the breakfast area was on our floor and the smell was so bad but we could not open the window to get fresh air because we had no outside window. Finally we went to breakfast, the room was very small and other people had no were to sit, so if you dont mind all of that, the location is great, the room was clean but would not stay there again.

The hotel was very well located, in the middle of "Fashion Street" and with easy access to tourist points and public transportation. The room was well sized and comfortable for 3 people. Breakfast was really well served, but the space was tiny and it got a little crowded some days - but overall nothing to complain as the staff was always restocking everything. The staff was very helpful and sorted us a transfer to the airport at 3am in the morning!

Nothing.

location very good, breakfast was O.K. the was to small

the size of the room

The location of the hotel is excellent. Staff members at reception were really nice and helpful.

Our room (304) was unbearably hot. The only window we could open led to an internal courtyard right next to the lift which was very noisy. We were given an old fan when we complained but did not help much. We couldn’t sleep comfortably at night. Staff during breakfast weren’t helpful when we asked about lactose and gluten free options.

Everything was beautiful, the location, the people, the breakfast, the room.

The very bad smell in the bathroom and the room could not be solved and the reception did not change our room although we asked.

amazing and helpful staff, great location, good room size

the AC was blasting heat even when selected 17 degrees of cold air - we were told there is nothing to do about it because it was season (the room was just boiling hot all the time). The bed was just super uncomfortable.

Cool placement , clean, silent, good breakfast

the location is very convenient, the staff is extremely nice and it’s very clean.

the third bed was uncomfortable, i couldn’t sleep at all.

Nice and spacy rooms!

The breakfast sortiment

Position is great. Close to all places. Breakfast is great.

Room is quite small.

Excelent location. Walking distance to everything. Clean rooms, comfortable, nice white bed sheets. Complimentary still water bottle in the room - a very nice touch. Good breakfast. Heated rooms. Modern elevator. Very useful set of hygiene products in the bathroom. The best part: hotel receptionist Dorian. Always with a big smile on, very professional, but still friendly, nice conversations and very helpful with everything you need. He has great English language skills. Promenade City Hotel, please consider giving him a raise, he is a most valuable staff member, you cannot afford to lose him and he totally compensates for any faults the hotel might have!

The towels are very tired, slightly grey-ish, they need to be changed with new ones as soon as possible.

Breakfast 👎

the location, the BF

it’s good but for a tourist you need a good bed to sleep and good location. location was great but the beds were just ok I felt the rate was too much and the checkout time was too early.

The breakfast was very good with vegetarian options and lovely coffee

The staff was very friendly and helpful and the location is fantastic!

The Room was dark and gloomy with no ventilation and no view absolutely. Over all the room was very basic

everything

non