The room was so cool great air conditioning room was authentic Venetian with modern touch very clean and staff very friendly and helpful only thing is they don’t have a lift you have to walk up a lot and I mean a lot of stairs

It had no lift

Location, great stuff, interesting design

No elevator. The single room in the room was very small

The hotel is located behind St Mark’s Square and 5 minutes away from Rialto Bridge. Breakfast is good and rooms are clean. There is always someone at the reception. There is no lift, so be ready to walk up few floors to reach your room. Everyone is extremely helpful, especially Olga, who will always greet you with a smile and offer her expertise.

Location is very convenient for Piazza San Marco.

It's tricky to find in the maze of streets, but that's fine because it's the best way to really experience historical Venice.

Very near to all city attractions and staff we’re very hospitable

No elevator

Amazing location, friendly staff !

Great location, convenient to all the hot spots. Rooms were nice, on the small side, but fine if you're just looking for a place to sleep.

No elevator and because we arrived late the bellman was not available. 4th floor, carrying luggage was a challenge, just beware.

Location. Very central in San Marco. Staff is very friendly and helpful.

If you have heavy luggage, climbing stairs will be a problem.

Great location, comfortable room and lovely extra touches like wine and snacks free of charge. Shutters kept noise and light out even in a busy area.

Minimal space to put luggage in room due to size but expected based on location.

Excellent staff. Very good location

Pillows could be a little softer

The location was excellent and the staff very polite and helpful. The room was clean and had great mattress and pillow. Also, the breakfast was excellent!

Quite expensive. The canal view was from a window at the third floor. A remark for the city of Venice, not the hotel… they ask for city tax, but the city is very dirty,no respect for the visitors.

staff and location

bit noisy on the canal in the morning!

friendly staff, quiet room, comfortable bed, exceptional location, breakfast was included and good.

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Excellent service, good breakfast.

Very small room and bathroom.

Good breakfast, good fornitures and decorations, comfortable bed

Nothing in particular

Location was good right in the centre of Venice, simple but good breakfast.

the smell of humidity in the room as soon as you walk in, no lifts to 3rd floor, no restaurant or bar in the hotel, no heating I was freezing cold at night, had to sleep with my pyjamas and socks on and 2 duvets, pricey room.

Hotel in incredibly good location, short walk to San Marco square, Rialto Bridge and a lot of lovely shops & restaurants Best breakfast we ever had in a hotel in Italy Friendly staff, always helpful, we could leave our bags there for a few hours on the day of going home Pretty room with canal view, TV, hairdryer, tea & coffee set, shampoo, everything one needs in the room If we ever go to Venice again it's gonna be this hotel again!

Pillows were a bit hard but that's just personal taste