great location and staff!

expensive for what it is.

Las camas muy cómodas, el personal muy atento y muy amable con todo, desde la bienvenida nos sentimos muy bien acogidos dentro del hotel, tenían agua y café disponible para tomar en cualquier momento, el baño es amplio y tiene bidet por si lo necesitan, además, está muy bien ubicado para salir a conocer caminando la ciudad.

En la habitación se alcanzaba a escuchar a los húespedes de las habitaciones contínuas, esperábamos también que las habitaciones fueran un poco más amplias, nos quedamos 3 personas en una habitación de 3 camas y había poco espacio para dejar las maletas y demás.

la chambre était bien

salle de bain trop petite dommage qu'il n'y avait pas de douche a l italienne baignoire trop haute le petit déjeuner était vraiment trés simple pas de choix pour 15€

The location is nice and that’s about it

Everything was far from clean, the bathrooms are very old and literally rotting. The window had somebody’s greasy hand marks on it when we checked in. The rooms were insanely hot for some reason, even though the weather was warm and the air conditioning system in the rooms was turned off (as the receptionist informed us), so essentially it felt like staying in a hot room during heat wave in summer. During the breakfast included in our stay the staff opted for just not refreshing the food or cleaning up the plates after guests who already finished eating left … so the restaurant was essentially full of dirty dishes and far from fresh food. When we asked the staff to clean they said “why don’t you just sit here, we will take care of the plates later”. And the cherry on top was a lady (a member of staff) who just entered the room out of nowhere when we were getting ready for the day and screamed “todo bien???”. Really doesn’t match the 4 star hotel service I’ve experienced before.

Localização e serviços ao redor do hotel

O sistema de refrigeração é uma piada. Durante o inverno só sai ar quente e durante o verão só sai ar frio. Como, supostamente, é um período frio do ano. Se você estiver com calor, morra. Não há o que ser feito. Se abrir as janelas para compensar a falta de refrigeração no quarto o barulho da rua não o vai deixar dormir. Se fechar as janelas morre de calor. A estadia é totalmente interativa. Se alguém dos quartos ao lado estiver conversando, com pouco esforço você pode fazer parte da conversa porque não existe isolamento acústico. Cada vez que alguém abre ou fecha uma porta no seu andar, as paredes do quarto estremecem.

The property was close to metro stations and a taxi stand. There were also so many cute restaurants, breadshops, and markets nearby. The breakfast served was absolutely wonderful, as was the breakfast staff. Coffee, tea, cereals, fresh yogurt and fruit, meats and cheeses, breads, jams, hot eggs and sausages, all in a lovely setting. The bed and bedding was perfect. I must find some pillows like the ones in our room. I slept wonderfully.

The bathroom has some mold. There was no ventilation and also no hooks or racks to hang any of our towels on. The minimal built in furiture in the room was old and showed signs of damage and wear.

I traveled with dog for work. It's a great spot for it. The staff are lovely people. I've stayed 2/3 times now.

The English couple that were complaining the TV wasn't working. You're in the greatest city in the world. Get out and explore.

Staff were good.

Price of room was way beyond very high and we think the hotel has charged us very inflated prices and has looted us. We don't recommend this hotel.