The staff were very friendly and helpful

No iron in our room but one was brought to us

The location was quiet. And the outside of the building looked nice.

I called ahead to secure the suite we wanted. On arrival we were taken to the wrong suite that I had been told on the phone was too close to renovations and would disturb us in the morning. We had to ask to be moved. Lots of moving around. The room was very cold. We had to ask for a heater to be brought which didn’t warm up the room for a long time. There were no bathroom toiletries to speak of considering it was the bridal suite. There were no extra or personal touches, it felt very budget and basic. Not at all good value for money. I expected better service from staying in the most premium room, I had better service at a bnb. The apple juice was off. I drank some and noticed it was fizzy and brought it to the attention of the waiting staff who told me it was the brand. I explained that it was old juice sat there for some time. It was finally replaced with fresh juice and an apology. Breakfast felt rather lack lustre and neglected like the hotel.

breakfast was good but the room was cold

the room was cold and the bed was small

The staff were very nice! Especially a lady named Amy that sorted problems out for us very quickly. The bed was very comfortable and slept well. Nice to have an on site bar pretty much open all night to residents. The location was very convenient for us and the building is lovely.

We ordered a deluxe double room, only to be given a room in their cottage section (a separate building not advertised) which was shocking, looked like a old persons holiday home or something, it was awful and the only thing deluxe was the amount of space, definitely not worth the £90 we paid for the night. I did ask to move which they then moved us very quickly and they were very nice too! The second room was more like what we expected however there was no mini fridge. The iron wasn’t working well and kept leaking/leaking out limescale onto the clothes.

Very quick stopover. Comfortable bed and an excellent shower.

Nothing.

Comfortable large room and bed, large bath. Quiet location.

Reception staff member was lovely, very friendly and helpful. Room was clean and comfortable, and the bathroom was clean and nice as well.

Very nice but needs some work.

A dodgy stain on the chair in my bedroom.