we had a lovely stay and feeled very comfortable, just like home. the personal is very very kind and helpful. we had the mountain view room and then changed to the see view. the see view is definitely very worth it. very good located, 10 min by taxi to the old city. breakfast also very good and price also.

Pool and food not 5 star, bars and room were lovely

Food and pool area

Stylish looking hotel and very comfortable rooms in great location.

Terrible unreliable wi-fi. Unwelcoming and miserable reception staff let down what is a great hotel in all other respects. ( The rest of the staff are great !!!)

Everything except food.

Food is catered for European and not English.

Heated outdoor pool in early season (May) is just great. The kids loved the pool for that reason. Staff is friendly and the food is great. And the overall architecture of the hotel is really nice too. They changed the layout of the pools as well so there is now a pool bar to order drinks even from inside the pool. The entertainers were lovely.

Our girls loved the mini disco however it is fairly late and only on the tennis court which didn’t really well suited. Also the facilities for the kids club are far from everything else and only comes with little to do. The entertainers do the best they can with what they have available though!

The hotel is extremely clean and spacious. the pools were warm and was useable during this time of year, mini-golf was super fun! the best thing in the hotel is the spa, best spa I have ever been at!

The food. Breakfast was fine, not more not less. everyday is the same, exactly the same there isn’t even one change in the buffet. Dinner was expensive with no drinks included in the price and was very standard- nothing special and tested just fine.

pool, staff and location

nothing

everything was perfect!

Nicely renovated hotel. Good location. Nice bathroom

For some reason our room was not up to standard with the rest of the hotel. I'm not sure why this was and this might be because of the room type we chose but the contrast was rather big. There was plenty of food at breakfast and also at the Half Board dinner but the quality and variety day by day was not up to standard. The service and space was very nice. The bathroom was nice but we had really a hard time figuring out which bottle was conditioner, body lotion, body wash and shampoo. Maybe something to pay attention to.

Awesome place and experience. Everything was perfect.

very clean place its 15 min from the airport the all inclusive is very good always there is something to eat or drink the food is so good sam is very good bartender anstistia is very good waitress

lack of things to do at night the shows are weak the entrtiment team not that good when we arrive the pool bar was not working and it was not wrriten in the booking site

The service, and the hotel facilities were excellent all the family enjoyed our stay in the hotel

Excellent staff, very friendly. Exclusive hotel and hospitality

Ok

10ero for 1 hour!!! only for entrence to the spa

The hotel was excellent. We enjoyed the facilities and the food, it was a lovely start to our holiday. We are already planning to come back.

There is nothing that we would have changed, apart from our departure date :)