Everything we needed was there

Far too warm Corridors were like a sauna Shower was under powered

Every thing is lovely

Nothing l could think of

Loved breakfast and liked the fact you could take the dog down but because we had to sit in the bar area the tables were a little on the small side

The pillows were a little too hard

Perfect location and all staff were incredibly friendly. Comfortable bed and everything clean. Fantastic breakfast.

The pub next door where we had evening meal was a little disappointing. I’m not sure whether they have any connection with the hotel. The only other thing is the cost of £25 for the dog. I think it’s a bit steep for one night’s stay but he did get a little treat bag and there was somewhere to eat breakfast with him so that was good.

Location perfect for splitting long journey

Could hear the traffic from our room Lift was out of order which was difficult for me with the stairs esp taking suitcase up & down. We should have requested a ground floor room

We had a nice room although we could nere traffic when our window was open. The beds were comfortable and the breakfast was very good

Noise from traffic when our window was open

We stayed for one night. The room was excellent, the breakfast was very good, there was a nice selection to choose from

Nothing

The location was very good and we were allocated a ground floor room as requested.

The pet friendly seating area for breakfast was very poor. There were only two normal height tables. Sitting at a 4ft high table holding a dog on a leash near a door is not a good idea. Most mornings the area was full of workers waiting for their colleagues.

Room clean and quiet, breakfast good

Room was a little hot and humid

Good location for park and ride into Gloucester. Nice breakfast.

The bathroom was not clean. Quite a few hairs in the sink when we arrived and the toilet pan was not clean. Also, It didn’t feel like the bedroom had been cleaned properly.

Easy to find Very clean and well maintained

Rather a small bed

Friendly staff. Very comfy.

Good value for money. Breakfast had a good variety. Easy to find the hotel and also a quiet hotel, especially when you have kids that need to sleep early.

The sofa bed could have better quality. It was ok for one night but I would struggle if I needed to sleep on the sofa bed any other night.

Good location. Clean.

Shower had no pressure and the water was cold. When we told the person on reception, they just said “no problem” and that they would look into it, which was incredibly unhelpful for us as we were checking out.

Breakfast was good. Location ok.

Location

Breakfast was very bad

I did not get a chance to form an opinion of this place but must make mention of the young lady at reception who did her best in a difficult situation

I had a reservation and confirmation of my booking from booking.com - however, when I arrived after a very long journey I was told that there was no room available - this after 3am in the morning. I am disgusted !!! I even had a welcome letter from the hotel !! This is disgraceful from Booking.com especially as I have been using you for a number of years - I don't know how you got it so wrong ??

Breakfast

Breakfast was excellent. The staff were extremely helpful, friendly and professional. We have stayed here before and will definitely come back again. Fantastic hotel!

Nothing it was perfect.

location for what we needed the stay for

breakfast was very bland and should have made the area more closed off so that other people walking in and out and speaking at reception don’t hear all the conversation

Very good room, neat and clean, hot water and shower working and all amenities given and worked well

Breakfast can include some more options